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Château The Meliya hotel & apartement - Phnom Penh, CambodiaManagementJanuary 2018 - Now · 11 months
Luxury appart hotel composed of 54 rooms in heart of Phnom Penh city located between Royal palace and Independence monument We provide all services and facilities for long and short stay to make you feel like home : housekeeping, room service, breakfast/lunch/dîner, reception and security 24/7. Random room audit Monitorizing budget Strategy marketing, and economique to filfull the hotel Control the daily PnL (incomes, expenses, profit, stock and inventory) Manage a team of 50 pax day to day and supervise all operations Recruitment, evaluation, pay roll,...
Tamu - Krong Preah Sihanouk, CambodiaManagementApril 2014 - December 2017 · 3 years and 9 months
Hotel manager : phone operator, order taker, housekeeping, and technical coordinator. Accomodation sales manager, budgeting production and follow-up With excellent guest relation, well presented and enthusiastic, I'm fully devoted to develop new experiences for the customers, and make to improve my team. Graphic design for communication tools online and printed. Community manager on all social networks where tamu hotel appears. Handle guest complain. I love challenges. Only one target, see the smile on the face of my customers when they leave and i hope they wanna come back.
Park & suite prestige Paris Bibliotheque Mitterand - Paris, FranceFront Office receptionOctober 2009 - March 2014 · 4 years and 6 months
Receptionist in a 4 strats appart hotel 144# Welcome guest Check-in/check-out Billing / invoice/ cashiering Room audit for travel agent and corporate inspection Update pricing on RateTiger weekly Follow up accounting for corporate company payment Input and control reservations on Protel (PMS) = online, offline, from OTA or agent and company, walk-in Force of Sales= walk-in and phoning Conciergerie and VIP customer service : customized and personalized service.
FrenchNative or fluent100%
Central KhmerLimited working40%
- Adobe Illustrator
- Adobe Photoshop CS
- adobe suite creative
- Miscrosoft excel