JACOB PHILIP

JACOB PHILIP

FRONTOFFICE MANAGER at PHOENIX PLAZAHOTEL
Lives in Abu Dhabi, United Arab Emirates
over 6 months ago

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 Possess a Diploma in Hotel Management, followed to PUC , and successfully completed various trainings like ISO 9001: 2000 Quality System Awareness, etc. Having IT knowledge including MS Office application packages.
 I have already proven my talent through the implementation of several “Best Practices” in Front Office Management.
 Ability to direct and control the Front Office Management function.
 Direct and control staff to ensure that they are well motivated and trained and that they carry out their responsibilities to the required standards.
 Develop and implement all necessary policies and procedures to ensure that the Front Office Management function operates effectively.
 Keep all contracts for the supply of goods and services under review to ensure that they are being carried out effectively and renegotiate terms where necessary.
 Maintain an awareness of any developments in the field of Hotel Industry to ensure that the company continues to apply the most effective policies and procedures

Experience

  • FRONTOFFICE MANAGER

    PHOENIX PLAZAHOTEL - Abu Dhabi, United Arab Emirates

    Front Office reception
    July 2015 - Now

  • FRONTOFFICEMANAGER

    DOWNTOWN HOTEL - Abu Dhabi, United Arab Emirates

    Front Office reception
    May 2010 - May 2013

  • FRONTOFFICE MANAGER

    SEALORD GROUP OF HOTELS - Keralapuram, India

    Front Office reception
    July 2007 - October 2010

  • FRONTOFFICE SUPERVISOR

    GOKULAM PARK INN - Keralapuram, India

    Front Office reception
    March 2005 - July 2008

  • ASS.T FRONTOOFICE EXECUTIVE

    HIGHLAND HOTEL & RESORTS - Keralapuram, India

    Front Office reception
    September 2004 - March 2005

  • FRONTOFFICE EXECUTIVE

    LUCIYA PALACE HOTEL - Keralapuram, India

    Front Office reception
    June 2003 - July 2004

  • FRONTOFFICE ASSISTANT

    THE RETREAT HOTEL & RESORT - Mumbai, India

    Front Office reception
    January 2003 - May 2003

  • TRAINING

    MERLIN INTERNATIONAL HOTEL - Keralapuram, India

    Front Office reception
    July 2002 - December 2002

Education

  • DIPLOMA IN HOTEL MANAGEMENT

    CONSULT INN,KOTTAYAM - Kottayam, India

    May 1999 - June 2001

  • ST:MARYS RESENDENTIAL SCHOOL,TIRUVALLA,KERALA INDIA - Keralapuram, India

    March 1993 - March 1997

Languages

  • English
    Professional working
    60%
  • Hindi
    Professional working
    60%
  • Malayalam
    Professional working
    60%
  • Arabic
    Professional working
    60%

Skills

  • Dedicated, senior level F
  • Excellent communicator
  • EXECELLENT TARGET

Other

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