Jacques Haselau

Jacques Haselau

Surveillance Specialist at Goldfields Casino Tsogo Sun
Lives in Welkom, South Africa

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About me

A confident, enthusiastic and hardworking individual who is able to
perform under pressure, maintain professional etiquette and perform
exceptional in any position related to Security or Surveillance in any
industry. I possess extensive experience of Security and Surveillance
in Casino and Mining industries, I have immense subject knowledge,
enthusiasm and charisma, as well as a genuine interest in expanding
my knowledge.

Experience

18 years and 2 months

  • Surveillance Specialist

    Goldfields Casino Tsogo Sun - Welkom, South Africa

    Security
    March 2011 - Now · 8 years and 11 months

    Investigate serious incidents thoroughly leading to the prevention of criminal activities and syndicates. Closely protect company assets by identifying security risks and taking prompt corrective action. Keep CCTV footage evidence correctly filed and secure for easy retrieval. Propose new measures for combating fraud and theft and implement approved measures. Effectively act as witnesses in internal disciplinary enquiries and external body proceedings. The successful implementation and execution of the approved Unit strategy. Continuously assess and address Unit risks. Ensure gaming integrity and security. Ensure CCTV system reliance and constancy. Report Non Compliances to relevant HOD. Ensure the staff complies with rules and regulations. Policies to be understood by surveillance staff. Assist the Internal & External auditors during the audits. Suggest and monitor corrective measures. Monitor and report Financial Intelligence Crime Association (FICA) compliance. Dispute resolution. Intelligence management. Effective maintenance of the CCTV system. Project planning with regards to floor changes that effect camera positions and installations. Surveillance stock control, ordering and managing of Surveillance assets.

  • Surveillance Investigator

    Goldfields Casino Tsogo Sun - Welkom, South Africa

    Security
    October 2009 - February 2011 · 1 year and 5 months

    Investigate losses caused by system malfunctions or human errors. Send out detailed reports to relevant role players in order to minimize risks. Monitor criminal activities and suspicious activities / persons reported. Monitor and report and Breach in procedures (Internal or Government) and Fraud related incidents.

  • Senior Surveillance Operator

    Goldfields Casino Tsogo Sun - Welkom, South Africa

    Security
    December 2008 - September 2009 · 10 months

    Monitor and report any breach of procedures (Internal or Government) implemented by the Company and Fraud related incidents. Prevent loss to the Company, Guests and Employees through live monitoring and reporting to relevant role players. Compile and forward relevant reports to Surveillance Managers for distribution to Department Heads. Assist the Surveillance Specialist in daily Duties and training needs to junior staff.

  • Senior Surveillance Operator

    Silver Star Casino Tsogo Sun - Krugersdorp, South Africa

    Security
    November 2007 - November 2008 · 1 year and 1 month

    Monitor and report any breach of procedures (Internal or Government) implemented by the Company and Fraud related incidents. Prevent loss to the Company, Guests and Employees through live monitoring and reporting to relevant role players. Compile and forward relevant reports to Surveillance Managers for distribution to Department Heads. Assist the Surveillance Specialist in daily Duties and training needs to junior staff.

  • Senior Security Officer

    Goldfields Casino Tsogo Sun - Welkom, South Africa

    Security
    May 2007 - October 2007 · 6 months

    Monitor the Gaming floor for any and all security related risks including but not limited to Theft, Fraud and Health & Safety incidents. Report to Security Duty Manager and compile necessary incident report. Ensure junior staff are allocated to relevant sections and rotation process implemented. Assist with relevant training of all security staff.

  • Surveillance Operator

    Goldfields Casino Tsogo Sun - Welkom, South Africa

    Security
    December 2003 - April 2007 · 3 years and 5 months

    Monitor and report any breach of procedures (Internal or Government) implemented by the Company and Fraud related incidents. Prevent loss to the Company, Guests and Employees through live monitoring and reporting to relevant role players. Compile and forward relevant reports to Surveillance Managers for distribution to Department Heads.

  • Surveillance Operator

    ML Asset Management (Pty) Ltd - Brits, South Africa

    Security
    February 2001 - January 2003 · 2 years

    Monitor and report suspicious persons or activities within the Platinum and Gold Mining industry. Prevent theft of products and contact relevant role players in the event of loss, damage of injuries. Compile relevant reports and ensure video evidence is kept.

Education

  • Advanced CCTV Surveillance Body Language Course

    ISEC (International Security Education Counsel) - Johannesburg, South Africa

    June 2016 - June 2016

    Two day course on Advanced CCTV Surveillance Skills and Body Language hosted by Dr. Craig Donald.

  • CCTV Surveillance Skills and Body Language Course

    ISEC (International Security Education Counsel) - Johannesburg, South Africa

    November 2012 - November 2012

    Two day course on the basics of CCTV Surveillance Skills and Body Language hosted by Dr. Craig Donald.

  • Foundation Managment Training Program NQF Level 4

    Kavan Consultants - Welkom, South Africa

    October 2010 - November 2010

    Introduction to Supervision, Problem Solving & Decision Making, Planning, Time Management, Organizing, Instructing and Delegating, Controls and Feedback, Leading, Motivating, Interpersonal Skills, Communication, Listening, Managing Conflict, Assertiveness, Team Work, Managing Change, Putting it all together.

  • Security Grade E to A

    UNISA University of South Africa - Pretoria, South Africa

    March 2002 - May 2002

    Grade E - duties of Patrolmen or Security Officers. Grade D - duties of access or gate controllers. Grade C - duties of a Senior Security Officer. Grade B - duties of a Junior Supervisor. Grade A - duties of a Senior Security Officer with a managerial function over a number of people. All Subjects passed.

  • Grade 12

    Welkom Technical High School - Welkom, South Africa

    January 1996 - December 2000

    High School Certificate obtained. All Subjects Passed.

Languages

2 languages

  • English

    Native or fluent

  • Afrikaans

    Native or fluent

Personal information

Nationalities

  • South African

Date of birth

May 10th 1982

Skills

10 skills

  • Basic Fire Awareness
  • Body language basic and advanced training
  • Casino CCTV Surveillance
  • Casino Internal Training
  • Computer use
  • Customer Service Skils
  • Facilitator – Basic Training
  • Loss Prevention
  • MS Excel
  • Security
Connections
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Reservation, & Customer Service Executive at Wahaj Boulevard Hotel
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Corporate Sales Manager at Four Seasons Hotels and Resorts
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View 26 connections
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