Jamshid Nasirdinov

Jamshid Nasirdinov

Travel Consultant at Desert Adventures Tourism
Lives in Dubai, United Arab Emirates

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About me

Strong desire to work in major Hospitality an Tourism, improve different skills and experiences professionally. More importantly, giving the best and extraordinary customer satisfactions. In other words, Broadening the experience, abilities, outlook and moving forward in fast phase to grow the career future. An aspiring team worker, hardworking and dedicated professional who wants to meet the challenges posed at the work place and to contribute towards the growth of the organization along with self-motivation. I have cross-cultural over 8 years of respective experience in customer service. I am able to work with people of all ages and from different backgrounds. In fact, Great ability to maintain a clean, safe, orderly and uncluttered work environment. Especially, massive positive attitude with serving customers and co-workers and remarkable ability to work under stress.

Experience

10 years

  • Travel Consultant

    Desert Adventures Tourism - United Arab Emirates

    Reservations
    December 2019 - March 2020 · 4 months

  • Reservations Sales Agent

    Madinat Jumeirah Resort - Jumeirah Group - Dubai, United Arab Emirates

    Reservations
    April 2019 - December 2019 · 9 months

  • Reservation Officer

    Millennium Hotels & Resorts - Dubai, United Arab Emirates

    Reservations
    April 2016 - February 2019 · 2 years and 11 months

    •  Managing telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times  Understanding seasonal and historical trends and work within them to ensure maximum occupancy and average room rates  Identifying new contacts and pass sales leads on to the relevant sales team, develop sales leads, and respond to sales opportunities in order to maximize revenue and identifying opportunities to upsell in order to achieve revenue targets  Organize visa request for hotel guest as per hotel policy by coordinating with PRO  Preparing morning revenue reports ( Pick up report, Daily pick up report and Data Analysis)  Checking advance deposits, refunds of such and confirmation of both is processed.  Reviewing no-show reservations and process charges. Track group no- show reservations and distribute to Sales Department.  Monitor and ensure that all reservations (including manual) are input into the system.  Ensure that rooming lists are input into the system  Working closely with the Front Desk Manager in determining the percentage for overbooking  Review master file activity report daily for accuracy of codes, rates and guest information.  Reconciliation of commission for OTA  Daily arrival check

  • Guest Service Agent

    Ramada Hotel & Suite Sharjah - Sharjah, United Arab Emirates

    Guest Relations
    July 2014 - March 2016 · 1 year and 9 months

    •  Give a warm welcome and check in guests taking into account the established SOPs  Check out of departing guest in accordance with the established standards  Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy  Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues  Corporate with colleagues from all departments, in particular Housekeeping, Accounting and Reservation

  • Tour Guide/Consultant

    Marco Polo Travels - Fergana, Uzbekistan

    Consulting
    March 2010 - May 2014 · 4 years and 4 months

    - Research, explore and study different travel destination options  Research destination and travel prices, customs, weather conditions, reviews etc.  Suggest suitable travel options that best suite clients' needs  Book tickets, reserve accommodation, organize rental transportation  Collect deposits and balances  Offer and promote different services and offerings

Education

  • Fergana State Unversity

    September 2006 - July 2010

Languages

2 languages

  • Russian

    Full professional

  • English

    Full professional

Personal information

Date of birth

March 30th 1988

Skills

5 skills

  • Customer focus
  • Fast learning
  • Flexibility
  • Teamwork
  • Upselling skills
Connections
Adam Galbas
F&B Operations Manager at Dubai Golf
Rajmilan Poudel
Hosco Partner Ambassador at hosco Ambassador Program
Hamza Khan
Cluster Reservation Agent at Rose Hospitality Dubai
View 10 connections
Following
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