Jan Rejien Biado

Jan Rejien Biado

Accounting Staff at Credit Vibrant Concepts
Lives in Al Thumama, Doha, Qatar

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About me

My Personal goal is to obtain a position where I can contribute my skills, knowledge and experience. Trustworthy, Patient and empathetic with extensive background in conflict resolution. Focused on honoring company ethics and preserving confidentiality. Enthusiastic about ensuring optimal customer service and clients satisfaction.

Experience

1 year and 5 months

  • Accounting Staff

    Credit Vibrant Concepts - Metro Manila, Philippines

    Administration & General
    May 2018 - September 2018 · 5 months

    • Provided extensive clerical and administrative support to department staff. • Collected and reported monthly expense variances and explanations. • Handles Petty Cash. • Document all miscellaneous expenses

  • Sales Associates

    Convergys - Muntinlupa, Philippines

    Customer Service
    August 2017 - January 2018 · 6 months

    • Provided repeat customers with exceptional care and attention. • Process payments and give credit balance. • Supported customers and fielded questions regarding merchandising and pricing. • Developed positive customer relationships through friendly greetings and excellent service. • Followed latest market trends to contribute suggestions seasonal buys. • Directed individuals to merchandise locations. • Analyzed and properly processed product returns, assisting customers with other selections as needed. • Helped customers with questions, problems and complaints in person via telephone. • Sells a specific Television Service Provider.

  • Customer Service Representative

    Teleperfomance - Makati, Philippines

    Customer Service
    January 2017 - June 2017 · 6 months

    • Answered telephone inquiries on banking products and credit cards. Organized and removed credit accounts under the customers name that is no longer in use. • Maintained friendly and professional customer interactions. • Collected customers loan and bills payments. • Assists customer request for increase of credit card limits. • Enrolled the customer for new credit line.

Education

  • Bachelor of Science in Accountancy

    Emilio Aguinaldo College - Manila, Philippines

    June 2011 - March 2016

Languages

2 languages

  • Tagalog

    Native or fluent

  • English

    Professional working

Skills

5 skills

  • Customer-service
  • Filing
  • Reception
  • Teamwork
  • telesales

Additional Information

1 information shared

  • College Diploma

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