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Strong operations professional with a Bachelor's degree focused in Travel and Tourism Services Management from the Lebanese University Faculty of Tourism and Hospitality Management, with a 3 year work experience in the services sector.
Where I am a person with a positive mind, constructive attitude, showing openness to change and have good ability to manage complexities and results oriented approach to work;
I am fully familiar with MS Offices-Ms Word, Ms Excel, Power Point, Outlook, Internet browsing, Opera and GDS (Galileo); as I have working, written and speaking fluency in Arabic and English and professional working fluency in Spanish and French.
Skilled in Hospitality Management, Communication, Customer Relationship Management (CRM), and Tour Packages.
Rotana Hotel Management Corporation PJSC - Beirut Central District, Beirut, LebanonOtherDecember 2017 - Now · 1 year and 1 month
Rotana Hotel Management Corporation PJSC - Beirut, LebanonReservationsNovember 2017 - December 2017 · 2 months
Tania Travel - Beirut, LebanonTourismJune 2017 - September 2017 · 4 months
Free Lance Walking Tour Guide
Alternative Tour Beirut - Beirut Central District, Beirut, LebanonOtherMay 2017 - September 2018 · 1 year and 5 months
Alforno - Beirut, LebanonF&B serviceFebruary 2016 - June 2017 · 1 year and 5 months
Travel and Tourism Management
Lebanese University - Beirut, LebanonOctober 2014 - September 2017
EnglishNative or fluent100%
ArabicNative or fluent100%
- Active listener
- Administrative Assistant
- Dealing with customer
- F&B micros
- Human Resources
- Microsoft Excel
- Microsoft Word
- Use opera