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About me
Currently a second year student studying International Hospitality Management at DIT Cathal Brugha Street.
I have a passion for working within the Hospitality and Events sectors in Ireland, with over 2 years of experience working in customer focused roles, food and beverage and event sector. I am eager to work with various types of people, as well as gaining knowledge from management in both industries, while using my own intuition to access situations.
I am a currently seeking paid internship for a 6 month placement in January 2019 - June 2019.
Experience
6 years and 11 months
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Sales Representative
Energie fitness - Dublin, Ireland
SalesSeptember 2018 - Now · 5 years and 7 months• Work with members to find what they want to gain from the gym. • Create solutions to customers queries and feedback. • Work closely with other fitness staff to ensure a smooth sales process. • Source new sales leads through member referrals, prospecting and outreaching from social media. • Develop inside sales through cold calling for new members by calling all possible prospects. • Develop outside sales by working closely with local external business to work out ways that will benefit both organisations.
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Event Planner / Coordinator
Rose B Events - Dublin, Ireland
EventDecember 2017 - Now · 6 years and 4 months• Planning and designing every detail of the event. • Managing all project delivery elements within time limits. • Working with clients to identify their needs and to ensure customer satisfaction. • Providing outstanding customer service and organising memorable events that meet quality expectations. • Propose ideas to improve provided services and event quality. • Ensure compliance with insurance, legal, health and safety obligations. • Organise facilities and manage all event’s details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc.
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Sandwich Artist
Subway - Dublin, Ireland
BeautyJuly 2017 - July 2018 · 1 year and 1 month• Advising and serving customers sandwiches customised to meet their own tastes. • Processing payments using till. • Handling customer complaints or handing complaint over to management if major issue. • Promoting store cards and special offers. • Providing customers with information on pricing and product availability. • Ensuring stock levels are well maintained. • Prepares food neatly, accurately and in a timely manner. • Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
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Commis Chef
Gallaher & Co Bistro & Coffeehouse - Dublin, Ireland
F&B kitchenNovember 2016 - December 2016 · 2 months• Maintaining high standards of hygiene. • Preparing the ingredients for a more senior chef. • Measuring dish ingredients and portion sizes accurately. • Dealing with deliveries and stock rotation.
Education
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BSc in International Hospitality Management
Technological University Dublin (TU Dublin) [ HSD ] - Dublin, Ireland
September 2016 - May 2020Subjects: Event Management, hospitality industry studies, financial & management accounting, management, marketing, front office management, data analysis, database and software industry studies etc. Languages: French (occupy over 3 hours per week in language classes. Key projects: Accomplished 200 hours of professional industry work experience in the hospitality sector. Completed 12 weeks chef training in college-based kitchen and waitressing in the restaurant of the Cathal Brugha Street Green Room Restaurant. Consisted of providing home-made food to the general public.
Languages
2 languages
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English
Native or fluent
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French
Limited working
Personal information
Nationalities
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Irish
Date of birth
June 05th 1999
Skills
6 skills
- Customer Care
- Event Management
- Excellent communication and interpersonal skills
- Front office reception
- Problem solving
- Time managment
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