Jasim Hussain

Jasim Hussain

Front Desk Receptionist at Emirates park zoo and resort
Lives in Abu Dhabi, United Arab Emirates
over 6 months ago

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Working as a Receptionist with 1 year and 9 months progressive experience in
performing front desk, clerical and reservation tasks. Demonstrated talent to greet the Guest &
Proceed the Check in according to their reservation & resolves Guests complaints. Exceptional
verbal and written communication skills of multi-tasking, problem-solving and work
prioritization. Friendly and polite individual who is known to work collaboratively to attain goals
and mission of company.

Experience

  • Front Desk Receptionist

    Emirates park zoo and resort - Abu Dhabi, United Arab Emirates

    Front Office reception
    April 2017 - Now · 1 year and 10 months

    Registers guests and assigns rooms, accommodates special requests whenever possible.  Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations.  Knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.  Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change, transfers guests’ balances to other accounts as required.  Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.  Knowledge of reservation department, takes same day reservation and future reservation when necessary. Knows cancellation procedures.

  • Trainee

    PEARL CONTINENTAL - Rawalpindi, Pakistan

    Finance/Accounting
    September 2014 - December 2014 · 4 months

Education

  • BACHELORS

    AIOU - Islamabad, Pakistan

    January 2014 - Now

    I HAVE DONE BACHELOR IN COMMERCE WITH 60% MARKS.

Languages

  • English
    Full professional
    80%

Skills

  • MS Excel
  • MS Office
  • Wishnet
Connections
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