Jasmine Wan

Jasmine Wan

Student from Dublin Institute of Technology, School of Hospitality Management and Tourism and School of Culinary Arts & Food Technology
Lives in Dublin, Ireland
over 6 months ago

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I am a third year event management student in Dublin Institute of Technology, Cathal Brugha street. I have participated in several events in my three years of college. I find being involved in events very exciting and rewarding.

Experience

  • Counter Staff

    Andrew's Chinese Takeaway - Shankill, Dublin, Ireland

    Catering
    June 2015 - May 2018

    • Took customer order online, by phone and in-store. • Liaised with customers to resolve complaints in a professional manner. • Handled a range of financial transactions. • Responsible for induction and supervision of new counter staff. • Ensured customer satisfaction, developed rapport with customers and worked effectively and calmly under pressure. • Advised and informed customers regarding specific menu items • Handled customer complaints in a courteous manne• Took customer order online, by phone and in-store. • Liaised with customers to resolve complaints in a professional manner. • Handled a range of financial transactions. • Responsible for induction and supervision of new counter staff. • Ensured customer satisfaction, developed rapport with customers and worked effectively and calmly under pressure. • Advised and informed customers regarding specific menu items • Handled customer complaints in a courteous manner

Languages

  • Cantonese
    Native or fluent
    100%
  • Mandarin
    Native or fluent
    100%
  • English
    Native or fluent
    100%

Skills

  • Excellent time management
  • Good in microsoft
  • Good interpersonal
  • Good team worker
Following
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