Jason Penner

Jason Penner

Community-engaged Experiential Learning Consultant at The University of British Columbia
Lives in Vancouver, Canada
over 6 months ago

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Strong and talented teams are key to creating a memorable and valuable guest experience. At the heart of brand development and guest experience are people and relationships. I believe that focus on these can transform a business, its relationships, and those within it.

I have over 7 years in the hospitality sector and 10 years of experience as an innovative adult educator developing learning programs both in Canada and internationally in Japan. I have extensive experience living in an international community and working cross-culturally.


  • Community-engaged Experiential Learning Consultant

    The University of British Columbia - Vancouver, Canada

    July 2012 - Now · 6 years and 8 months

    Lead the development of partnership building between university and community partner stakeholders other cross-institutional partners in various departments and faculties Integrate community engagement into teaching, learning and research to support student learning and faculty teaching and scholarship at the institution. Support faculties and individual instructors in developing, managing and sustaining community partner relationships. Liaised with community organization leaders and students to develop capacity for university-community partnerships, while conducting on-going program evaluation. Advancing community engagement efforts and priorities in faculties Member of the Community Engaged Scholarship working group.

  • Bar Manager

    Shuraku - Vancouver, Canada

    January 2011 - June 2014 · 3 years and 6 months

  • Bar waiter

    Saphrons - Winnipeg, Canada

    F&B service
    May 2003 - August 2007 · 4 years and 4 months


  • Business Analysis Certificate

    University of British - Vancouver, Canada

    February 2018 - May 2018

    Today’s business environment is characterized by complexity and change. Business analysis employs analytical, problem solving, leadership, and communication skills, and business analysts facilitate organizational change and deliver value to stakeholders and clients.

  • Masters of Adult Education

    University of British - Vancouver, Canada

    January 2012 - June 2016

    Degree in adult education with skill development in facilitation, curriculum design and program development, evaluation, learning and development programs for educating and training adults.


  • English
    Native or fluent
  • Japanese
    Professional working
  • French
  • Spanish


  • Basic bartending
  • client relationship management
  • E-learning
  • Evaluation
  • Facilitation
  • HR
  • Multicultural customers
  • Passion for customer care
  • project managment
  • Staff-training
Night Manager at Swiss-Belhotel International
Geneva, Switzerland
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