Javid Salehli

Javid Salehli

Front Desk Agent at The Bodrum Edition
Lives in Bodrum, Turkey
over 6 months ago

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Experience

  • Front Desk Agent

    The Bodrum Edition - Bodrum, Turkey

    Front Office reception
    May 2018 - Now

  • Guest Service & Concierge

    Bulgary Resort & Residences - Dubai, United Arab Emirates

    Front Office concierge
    October 2017 - May 2018

    •Greet and escort guests to rooms •Identify and explain room features to guests •Respond to guest requests for special arrangements or services (e.g., transportation, reservations) by making arrangements or identifying appropriate providers •Accommodate guest requests, contacting appropriate staff if necessary

  • Reception

    Winter Park Hotel - Baku, Azerbaijan

    Front Office reception
    January 2017 - May 2017

    • Register & process guests and their assigned rooms • Accommodate guest requests • Communicating with hotel staff on the status of guest rooms • Up Selling guest rooms and promoting hotel services • Handling cash payments • Acting as a supervisor and front office manager when needed

  • Guest Services

    Hotel Arts Barcelona - Barcelona, Spain

    Rooms division
    July 2016 - January 2017

    • Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups • Checks guest in, and out of the Hotel • Coordinates arrivals, departures, and group activities with Sales and Catering Department • Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Ritz Carlton policies. • Be expected to occasionally act as the supervisor when managers and supervisors are not available.

  • Business Development and English Language Tutor

    Celt English Learning Centre - Baku, Azerbaijan

    Administration & General
    June 2014 - July 2015

    • Managed to build up B2B relations with prestigious educational institutions within a short period of time, such as, Queen Mary University of London, University of Bristol, Hult International Business School, Richmond University, Kaplan International Colleges • Developed brand strategy and advised new businesses on formation of the business structures, drafting privacy policies and structuring sales strategy development • Tutoring General English Language courses for beginner, pre-intermediary and upper-intermediary levels

  • Night Manager

    Uninet Internet Provider - Baku, Azerbaijan

    Communication
    April 2014 - May 2015

    • Managed a high performing team of 6 employees in the night shift that were dealing to satisfy customers. • Collaborated with onsite and offsite leadership to ensure that the deliverables and strategy is heading in the appropriate direction as per the client expectations

Education

  • EADA Business School - Barcelona, Spain

    September 2015 - June 2016

    Master of Tourism and Hospitality Management

  • Azerbaijan State University of Oil and Industry - Barcelona, Spain

    August 2011 - April 2015

    Bachelor of Business Administration

Languages

  • Azerbaijani
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Russian
    Full professional
    80%
  • Turkish
    Full professional
    80%
  • Spanish
    Professional working
    60%
  • Arabic
    Notions
    20%

Skills

  • Excellent teamwork skills
  • Exellent communication
  • Hospitality
  • Hotel Management
  • Rooms operations
  • Technology
  • Tourism
Connections
Renata Biro
Front Office Receptionist at The White House Hotel
Viktor Liu
F&B Trainee at Kempinski Hotels
Filomeno Jr Aguilar
Restaurant Manager at Shai Ward International Restaurant
View 66 connections
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