Jeanne Perrot

Jeanne Perrot

Hotel Management Trainee at Amanjaya Pancam Hotel
Lives in Phnom Penh, Cambodia

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About me

“My professional experiences have allowed me to highlight a 360° vision on my domain. I’m not afraid by responsibilities and carry out diverse missions.
Dynamic and fully of resources, my project is to progress within a company or to advance a team for meet the setting objectives.
I take part of the new generation, full of changes.The tourism's future is in our hands!”

Experience

4 years and 7 months

  • Hotel Management Trainee

    Amanjaya Pancam Hotel - Phnom Penh, Cambodia

    Asset Management
    April 2019 - Now · 9 months

    OPERATIONAL STANDARDS AND ORGANISATION 1. Review and diagnosis of the current operational organization at the Front desk and house-keeping – defining recommendations for the necessary areas for improvement 2. Upgrading of current operational standards based on the diagnosis and definition of an operational standard manual 3. Training of hotel teams for successful implementation REVENUE MANAGEMENT & MARKETING 1. Analysis of current revenue management system (rates, inventory, promotions, distribution channels) & Identifying new marketing opportunities 2. Recommendations for a more dynamic revenue management system 3. Improved marketing approach (Web Site, Social Media, Traditional DMCs, OTAs representatives)

  • General Manager

    Guest House & Restaurant Esprit Libre - Tamarin, Mauritius

    Management Trainee
    January 2018 - May 2018 · 5 months

    . Manage a team of 12 staff members – Get the control, verification of work, organize daily mission, manage conflicts . Inventories - Make orders and control to avoid waste . Accounting (Balance sheet, forecasting) . Customers relationship (service, reception, customer following) . Sells (excursions, rooms, events, wine…) . Control allotments on OTA (Booking.com, Agoda, MaryDeal) . Answering to the customers reviews, asking and complaint (Web, Mail, Phone, Direct) . Service (between 25 and 200 covers) . Kitchen assistant

  • General Manager

    United colors of gili - Ubud, Indonesia

    Management Trainee
    June 2017 - September 2017 · 4 months

    . Manage a team of 8 staff members - Get the control, verification of work, organize daily mission, manage conflicts, hire new staff . Change hats when it was necessary – Housekeeping, kitchen, service, gardener, receptionist . Inventories - Make orders and control to avoid waste . Manage bookings/allotments via TO-OTA (Booking.com, AIrBnB, Agoda) . Accounting (Cash register, balance sheet, forecasting) . Customers relationship (Communication, Customers care and answering to the customers reviews, asking and complaint by Web, Mail, Phone, Direct) . Dealing with partners (excursions) . Find and negotiation with providers

  • Equipier polyvalente

    McDonald's - Rodez, France

    F&B kitchen
    September 2013 - September 2016 · 3 years and 1 month

    . Kitchen experience – Make things good quickly under pressure . Cash register – manipulation of money, refund and discount . Team work – between 4 and 50 members . Notion of management – Keep the field and manage team in the right way to make orders on time, anticipate demand, answer customer requests, find solution

  • Commerciale

    Smilebar - New South Wales, Australia

    Sales & Marketing
    January 2016 - March 2016 · 3 months

    .Teeth whitening sales .Customers contacts .Communication .Be persuasive .Manage aftersales

Education

  • Licence

    Université du Littoral Côte d'Opale (ULCO) - Calais, France

    September 2018 - June 2019

    L’objectif est de former de futurs managers de l’hôtellerie restauration, cadres ou employés directement recrutés en qualité de responsable adjoint, gestionnaire adjoint.

  • Bachelor Tourism and Hospitality Management

    Groupe Sup de Co La Rochelle - La Rochelle, France

    September 2016 - September 2019

  • DUT GEA - Gestion des Entreprises et des administration

    Université toulouse 1 capitole - Toulouse, France

    September 2013 - June 2015

Languages

3 languages

  • French

    Native or fluent

  • English

    Full professional

  • Spanish

    Professional working

Personal information

Nationalities

  • French

Skills

4 skills

  • Excellent guest relation
  • Good in microsoft
  • Good team leader
  • Great Up-selling Skills
Connections
Subhajit Sikder
On Job Training at Radisson Blu Hotel (RHG)
Arnaud LaMonica
Restaurant Manage - Fine Dining at Marriott Resort & Spa
François Szpala
Chef Pâtissier-Enseignant at Le Cordon Bleu
View 28 connections
Following
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