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My name is Jeffrey O Matias and I very much interested to apply for any
position in Front Office, Food &Beverage and Housekeeping and I can join immediately.
A hotelier with tailored made luxury knowledge in Front Office, Food & Beverage &
Recently, I worked for the Royal Family in UAE, under Yosh Hospitality and for CEO of Construction firm (Arabtec) as a butler
Before that I also worked in St Regis Doha Qatar (Pre-Opening Team) as a Senior butler that oversee the whole operation of Butler Services with 30 team member that focus of satisfaction of all Guest, Colleague Satisfaction in term of work and training
I also gain experienced in Burj Al Arab the Seven Star luxurious hotel in Dubai as Butler.
I’ve been in customer service / Guest Relation for almost 14 years of luxurious hospitality service and done through my International Experienced
I am very much knowledge in Opera, Micros, Hotsos, Adaco
also made accomplishment of increase of revenue
through up selling and cross selling by proper motivation and training of all staff.
Anticipation of Guest needs, consistency, quality and by exceeding their expectation is a big
factor to have good revenue.
I am very passionate in excellent tailored made hospitality, customer service, Multicultural
person and I always want best and excellent guest service and exceed guest expectations
as always. I am very hardworking, responsible, dependable, organized, systematic, and
have a good positive attitude. I am a very team oriented person with good communication
skills and interactive skills. I am very responsible and committed person who always
ensures guest satisfaction and creating ultimate experienced. With excellent customer
Private Butler/ UNHWI
Highly confidential - Dubai, United Arab EmiratesOtherSeptember 2018 - Now
• Ensuring the smooth running of a household and servicing of principals and guests, usually supervising others but also providing service. • Engaging and overseeing outside contractors, service providers and suppliers. • Overseeing household staff including hiring, firing, payroll management and performance reviews. • Staff training and, financial management, budget • Maintenance of the property on a regular basis. • Maintaining security and communication systems and record keeping • Regularly interacting with owners to maintain direct communication and compliance with their needs • Ensuring efficiency, harmony, and high morale throughout the household • Organizing of social and family events household’s guests and visitors • Serving of wines and other drinks • Serving of refreshments and meals • Caring for silver, china, antiques and other •specialist items
Bachelor of hotel and Restaurant Management
Eulogio Amang Rodriguez Institute Of science and Technology - Manila, PhilippinesJune 1991 - October 1997
- Opera PMS