Join Hosco and view Jennifer's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
I am a versatile, interested and enthusiastic Swede with a masters degree in Social Psychology and several years of hospitality related jobs under my belt. My goal is to resume a career in hospitality because of its dynamic nature and unique lifestyle that provides special experiences to guests globally.
Hospitality Guide Freelance
DMC - Copenhagen, DenmarkHostessJune 2018 - Now · 7 months
Greeted and transferred cruise passengers travelling to and from Kastrup airport. Ensured their arrival to the cruise ships, hotels or other venues. Superior customer service and cultural sensitivity due to the international travellers with different needs and expectations. Ensured that disabled travelers had the assistance they required, Recommended local events and activities, handled administrative and practical tasks that may occur unexpectedly.
Various - Malmö, SwedenHostessApril 2015 - August 2016 · 1 year and 5 months
Served multiple customers in bar. Sold spirits, soft drinks, confectionery, cosmetics, tobacco and gift items. Optimal customer Service and tended to cash register with different currencies Handled enibriated passengers to maintain safety standards onboard and resolved difficult situations. Sold and served meals and beverages in bar and restaurant
SJ AB - Malmö, SwedenOtherMarch 2014 - August 2014 · 7 months
Ensured passengers safety, sold and controlled tickets. Upsold and served in bistro and first class. Handled difficult situations in regards to train delays, transfers or technical malfunction. Calmed and reassured aggressive or sick passengers, trained to take care of passengers with diabetes, train sickness and anxiety.
Copenhagen Hospitality College - Copenhagen, DenmarkMay 2017 - Now
Customer service, sustainable travels, local understanding, elementary German, wine knowledge and F&B, HACCP, hygiene, booking systems. Planned graduation in 2019 depending on internship length.
Master Degree in Social Psychology
Lund University - Lund, SwedenAugust 1996 - January 1997
Thesis on Charisma and Leadership
Bachelor of Liberal Arts
Wellesley College USA - Boston, MA, United StatesAugust 1989 - May 1993
Major in Sociology and Studio Art
SwedishNative or fluent100%
EnglishNative or fluent100%
- Crowd Management
- First Aid/CPR
- HACCP certified
- Security awerness
- Socialized & rehomed abused & neglected animals
- WSET Certificate in Wines 2016/2017
Volunteer at various events in Copenhagen and its surroundings (anything from bug festivals, sport events , theatre to anti torture).