Jensen Owade

Jensen Owade

Housekeeping Supervisor Trainee at Royal Orchid Azure hotel
Lives in Nairobi, Kenya
over 6 months ago

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Experience

  • Housekeeping Supervisor Trainee

    Royal Orchid Azure hotel - Nairobi, Kenya

    Housekeeping
    July 2018 - Now

    -Attending to rooms for example by: replenishing guest amenities, making beds, dusting and vacuuming, changing guest towels and bathrobes. -Attending to and cleaning public areas assigned to me. -Sorting of clothing’s and operating laundry machinery for example; washing machine, drier and the calendar ironing machine to perform the different duties assigned to me in the laundry area. -Answering telephone calls in the housekeeping office and laundry area and assist the guests and members of staff. -Assisting the floor supervisors and housekeeping manager to prepare daily work/duty sheets for the room attendants and public area attendants. -Assisting the different floor supervisors to clear vacant rooms for potential occupation by guests. -Assisting floor supervisors to take the stock details from the housekeeping staff for compilation during stock taking periods. -Relaying information about the status of rooms to the front office staff.

Education

  • Hospitality Management

    Kenyatta University - Hospitality and Tourism Management

    September 2014 - June 2018

Languages

  • Swahili
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Professional working
    60%
  • German
    Professional working
    60%

Other

  • Housekeeper

    - A person of high integrity and social in interpersonal interactions.
    -A team player and builder, highly confident and persuasive, able to motivate a team to ensure achievement of a desired goal or result.
    -Can communicate in four international languages, I.e. English, Swahili, German and Spanish making me able to fit well in a multinational environment.
    -Knowledge on how to operate equipments and machinery used in the laundry and housekeeping department for example; washing machines.
    -Superb leadership and organizational skills.
    -Very keen even on small details.
    -Ability to handle multiple tasks at a time, set priorities and meet deadlines.
    -Proficient in operating Micros Fidelio/Opera property management system.
    -Computer literate and proficient specifically in Microsoft office.

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