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Highly experienced and reliable Concierge with a stellar work ethic and guest satisfaction record. Adept at managing interactions with a wide array of personality types with complete professionalism and courtesy. Able to function well as an independent worker or in coordination with hotel staff and management.
MenaPlaza Albarsha Dubai - Dubai, United Arab EmiratesFront Office receptionNovember 2017 - Now · 1 year and 1 month
• Extensive front desk and guest management experience • Excellent ability to anticipate and respond to individual guest needs and preferences • Superior skills in upholding security practices and preventing unauthorized entries • Exceptional skills in handling diverse types of guests with courtesy and professionalism • Strong ability to respond effectively to unusual and emergency situations • Excellent oral and written communication skills
Head of security and Safety
Park Inn by Radisson Hotel Apartments - Dubai, United Arab EmiratesFront Office receptionApril 2015 - June 2017 · 2 years and 3 months