Jessica Gonçalves

Jessica Gonçalves

Service Associate - Reception and Guest Relations at Shangri-La Hotel, At The Shard, London
Lives in London, United Kingdom
over 6 months ago

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Adaptable hardworking person, eager to learn and who loves team work in multicultural work environments.

Experience

  • Service Associate - Reception and Guest Relations

    Shangri-La Hotel, At The Shard, London - London, United Kingdom

    Front Office reception
    February 2018 - Now

  • Guest Relations and Hostess

    Belmond Reid's Palace - Madeirã, Portugal

    Guest Relations
    February 2016 - August 2016

  • Reservation Agent and Concierge

    Derby Hotels Collection - Hotel Claris Barcelona - Barcelona, Spain

    Reservations
    July 2015 - December 2015

  • Waitress and Bar attendant

    Hotel Maria Cristina, a Luxury Collection - San Sebastián, Spain

    F&B service
    June 2014 - September 2014

Education

Languages

  • Portuguese
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Spanish
    Professional working
    60%
  • French
    Notions
    20%

Skills

  • IT literate
  • Microsoft Office
  • Opera
Connections
Gonçalo Viterbo
Reservations Agent at São Lourenço do Barrocal
Filipa Teixeira de Melo
Sales Representative - Hospitality Consultant - Revenue Strategies & Guest Satisfaction at ReviewPro
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