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My name is jessica I am 26 years old from Liverpool England, I speak fluent English. I consider myself to be a hard working individual who will readily lend a hand helping others around me whenever necessary. I have always been considered trustworthy, honest and reliable. I have maintained excellent timekeeping and attendance records. I enjoy working as part of a team and I’m a motivated person and flexible in my approach to work. I have good communication skills and I am able to work along side people from various backgrounds, I have done various roles in the hospitality industry from waitressing to reception as I am always wanting to to learn An have a good knowledge of the industry's different roles
Event managers Assistant
Vincent hotel - Liverpool, United KingdomEventsSeptember 2016 - December 2016
Working alongside the hotels events manager calling up new and existing customers for Christmas and new year bookings, typing up table plans for weddings, sitting in on wedding meetings with bride and groom, attending the hotel wedding fayres and amending spread sheets.
Vincent cafe & cocktail bar - Liverpool, United KingdomF&B otherJune 2015 - May 2017
Working as a section waitress at a 190 cover restaurant owned by former Liverpool captain Steven Gerrard. My duties included looking after large tables during service, Having good knowledge of a large variety of dishes, sushi, wines, coffees, allergy knowledge, cash handling, cleaning duties and trying to hit targets for staff incentives.
Vincent cafe & cocktail bar - Liverpool, United KingdomGuest RelationsJune 2015 - May 2017
Working as a hostess greeting people into the restaurant, offering to take there coats, showing them to there tables offering wine or cocktail menu, sending and replying to emails, taking cash deposits and telephone deposits, chasing up pre orders for large parties, notifying head chef of any dietary requirements for parties and keeping reception area clean and tidy.
Leo casino - Liverpool, United KingdomGuest RelationsNovember 2013 - May 2015
Greeting customers into the casino, offering to take coats, signing up new customer memberships, sending and replying to emails, answering telephone calls, working alongside sales manager to take and promote restaurant bookings and keeping reception clean and tidy.
Mojito bar - Liverpool, United KingdomHostessFebruary 2013 - November 2013
Working as a table hostess and promoter in one of Liverpool’s most exclusive Cocktail bar.Duties include promoting nights and booth packages through social media, setting up booths, bar orders, money handling and making customers feel welcome and providing them with an excellent drinks service.
Bellerive - Liverpool, United KingdomSeptember 2002 - May 2007
Lesiure & tourism grade B
EnglishNative or fluent100%
- Customer service oriented
- First aid/CPR certified