Jiajiao Wo

Jiajiao Wo

Guest Relation at Shangri-la
Lives in Hohhot, China
over 6 months ago

Join Hosco and view Jiajiao's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

Passion; Observe; Insist

Experience

  • Guest Relation

    Shangri-la - Hohhot, China

    Front Office reception
    May 2014 - September 2014

    Handling complains from guests; Showing special care to VIPs; Having courtesy call during shift; Conducting guests to the showroom; Preparing sort of programs; Reporting daily events to manager; Replying emails; Check-in customers and in-room check-in for VIPs.

  • Food Server

    Maison blanche - Paris, France

    F&B service
    August 2013 - January 2014

    Delivering outstanding food service to customers Polishing cutlery and glasses in an efficient way Setting up the tables of French style Removing the plates of the table with one hand Keeping the back office clean during the whole service Servicing kinds of events, banquets

  • Waitress

    Da Bossi - Ningbo, China

    F&B service
    July 2011 - September 2011

    Delivering outstanding food service to customers Polishing cutlery and glasses in an efficient way Setting up the tables in nice looking Welcoming the guests with nice smile Taking orders from guests and advertising the menu for them Recommending wines to guests and servicing the wines Removing the plates of the table with one hand

Education

Languages

  • Chinese
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Japanese
    Limited working
    40%
  • French
    Limited working
    40%

Skills

  • AutoCad
  • First Aid
  • Microsoft Office

Other

  • Volunteer Project

    Volunteer Project

Following
Hosco
Geneva, Switzerland
IHTTI School of Hotel Management
Neuch√Ętel, Switzerland
Other members
Tingyan Zhou
Shenzhen, China
Penny Pan
Shanghai, China
Jie Gao
Rushan, Weihai, China
Yizhe Shen
Huzhou, China
Shengsi Mei
Wuhan, China
View 243431 members