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Well presented with exceptional customer service skills, Experienced in working under pressure in a quick paced and fast moving environment and having a passion for providing the highest standards of hospitality. Helpful and approachable manner but also commercially minded and having the ability to promote hotel facilities and maximize sales opportunities at all times. A quick learner who can absorb new ideas, communicate clearly and effectively.
1 year and 8 months
Guest Relations Agent
Dukes Dubai - Dubai, United Arab EmiratesFront Office receptionNovember 2018 - Now · 7 months
Also I’m working Guest Service Agent, Executive Lounge Attendant
Guest Services Officer
Hyatt Regency Bishkek - Bishkek, KyrgyzstanFront Office receptionNovember 2016 - November 2017 · 1 year and 1 month
• Greeting and welcome guests upon arrival • Check in / Check out • Provide city and hotel information to guest personally or via phones, email • Assist the guest according to their inquiries during their stay • Serve guests food and beverages according hotel services standard
Universidad de Las Palmas de Gran Canaria - Las Palmas de Gran Canaria, SpainOctober 2014 - June 2015
Kyrgyz National University - Bishkek, KyrgyzstanSeptember 2010 - June 2014
Native or fluent