Jibek Sarieva

Jibek Sarieva

Guest Relations Agent at Dukes Dubai
Lives in Dubai, United Arab Emirates

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About me

Well presented with exceptional customer service skills, Experienced in working under pressure in a quick paced and fast moving environment and having a passion for providing the highest standards of hospitality. Helpful and approachable manner but also commercially minded and having the ability to promote hotel facilities and maximize sales opportunities at all times. A quick learner who can absorb new ideas, communicate clearly and effectively.

Experience

1 year and 8 months

  • Guest Relations Agent

    Dukes Dubai - Dubai, United Arab Emirates

    Front Office reception
    November 2018 - Now · 7 months

    Also I’m working Guest Service Agent, Executive Lounge Attendant

  • Guest Services Officer

    Hyatt Regency Bishkek - Bishkek, Kyrgyzstan

    Front Office reception
    November 2016 - November 2017 · 1 year and 1 month

    • Greeting and welcome guests upon arrival • Check in / Check out • Provide city and hotel information to guest personally or via phones, email • Assist the guest according to their inquiries during their stay • Serve guests food and beverages according hotel services standard

Education

  • Universidad de Las Palmas de Gran Canaria - Las Palmas de Gran Canaria, Spain

    October 2014 - June 2015

  • Bachelor

    Kyrgyz National University - Bishkek, Kyrgyzstan

    September 2010 - June 2014

Languages

4 languages

  • Russian

    Native or fluent

  • English

    Full professional

  • Turkish

    Limited working

  • Spanish

    Limited working

Skills

3 skills

  • Cooking
  • Reading
  • Traveling
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