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About me
Passionate about hotels. I want to come back to this exciting world! Multitasked person with great communication abilities and interpersonal skills able to work in any environment due to my professional career and life.
Experience
11 years and 8 months
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Junior Analyst
Daimler Group Services Madrid - Madrid, Spain
Data and AnalyticsJuly 2017 - Now · 6 years and 9 monthsService contracts administration, accounting, commissions
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Customer Service
TELEPERFORMANCE / HOTELBEDS - Madrid, Spain
Customer ServiceMay 2017 - July 2017 · 3 monthsOmnicanal customer service
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English teacher
Piccolo Moresco - Madrid, Spain
EducationJanuary 2015 - October 2015 · 10 monthsEnglish classes both corporate and private, hotel vocabulary and tailor-made classes in Marriott Auditorium Conference Center
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Travel agent
LIBERTY SPAIN - Madrid, Spain
Travel Tour OperatorJuly 2013 - April 2014 · 10 monthsTouroperator services for corporate, leisure groups, offers, on spot assistance, calculations
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Executive sales manager
Grand Hotel Bohemia 5* - Prague, Czechia
SalesMay 2011 - October 2012 · 1 year and 6 monthsSales strategy, events, customer care for business, leisure FIT, groups, reporting
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Sales manager corporate and MICE
OREA HOTELS Pyramida hotel 4* - Prague, Czechia
SalesOctober 2009 - April 2011 · 1 year and 7 monthsLeisure, corporate markets, manager on duty, contracts administration, hotel visits
Education
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master
Charles university prague - Prague, Czechia
October 2002 - June 2006Territorial studies, political science, geography, politics, history of central and southern Europe and Russia
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bachelor
University of Hradec Kralove - Hradec Kralove, Czechia
September 1997 - June 2000Tourism and travel management, English and Russian
Languages
4 languages
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English
Native or fluent
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Czech
Native or fluent
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Spanish
Native or fluent
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Russian
Professional working
Personal information
Nationalities
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Czech
Skills
9 skills
- Able to multitask
- English language
- excellent presentation skills
- Great communicator
- hotel sales
- Luxury hotel
- Organizing events
- sales coordination
- Strong negotiation skills
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