João Martins

João Martins

Reservations Agent at The Ritz-Carlton, Dubai International Financial Centre
Lives in Dubai, United Arab Emirates

Join Hosco and view João's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

About me

My name is João and I have strong ambitions set for my future.

I have a degree in Hotel Management taken at Universidade Europeia in Lisbon.

I consider myself a very resilient person in the way that I work hard towards my goals and I never give up when facing challenging problems.

Experience

2 years and 1 month

  • Reservations Agent

    The Ritz-Carlton, Dubai International Financial Centre - Dubai, United Arab Emirates

    Reservations
    November 2018 - Now · 1 year and 2 months

  • HR Intern (Pre-Opening & Opening)

    Renaissance Downtown Hotel, Dubai - Dubai, United Arab Emirates

    Human Resources
    August 2017 - February 2018 · 7 months

    -Welcome of New Members -Training of New Members -Development of Training Programs -Evaluation of hotel associates -Report to Training Manager -Updating spreadsheets of important Training and HR data -Associate Calendar Planning (Activities, Holidays)

  • Front Office Trainee

    The Albatroz Hotel - Cascais, Portugal

    Front Office reception
    May 2015 - August 2015 · 4 months

    -Greet the guest on their arrival. -Politely confirm the details of guests with confirmed reservation. -Complete the registration formalities of the guest with confirmed reservations. -Check the availability of rooms in case of walk ins. -Assign rooms & call the bell boy to escort guests to their rooms. -Use upselling techniques to sell expensive rooms & also to promote other hotel services. -Coordinate room status updates with the house keeping department. -Notifying housekeeping of all check outs, late check outs, early check ins & special requests. -Process guest check out requests. -Post all the credit charges to the guest folios (bills).

Education

  • Hotel Management

    Universidade Europeia - Hospitality and Tourism Management - Lisbon, Portugal

    September 2015 - June 2018

  • Accomodation and F&B - Specialization in Hospitality

    Universidade Europeia - Hospitality and Tourism Management - Lisbon, Portugal

    September 2014 - June 2015

Languages

4 languages

  • English

    Native or fluent

  • Portuguese

    Native or fluent

  • Spanish

    Professional working

  • French

    Limited working

Personal information

Nationalities

  • Portuguese

Work Permits

  • United Arab Emirates

Date of birth

March 01st 1996

Skills

12 skills

  • Accountancy
  • Budgeting
  • Computer
  • Detail oriented
  • Digital marketing
  • Excel
  • Human resource
  • Management
  • MS Office
  • Opera
  • Revenue Managment
  • Sihot

Additional Information

1 information shared

  • Portugal's First Hotel Summit - Delegate

    One of the first delegates to participate in Portugal's Hotel Summit, which included presenting a solution for a challenge in less than 24 hours to key players from Portugal's hospitality industry,

Connections
Sameeur Rahman
Reservation, & Customer Service Executive at Wahaj Boulevard Hotel
Hamza Khan
Reservation Agent at ROSE HOTELS & HOTEL APARTMENTS, DUBAI, UAE
Raji Aljesry
Corporate Sales Manager at Four Seasons Hotels and Resorts
View 124 connections
Following
Nikki Beach Resort & Spa Dubai
Dubai, United Arab Emirates
Atlantis The Palm
The Palm Jumeirah, Dubai, United Arab Emirates
Hyatt Hotels Dubai
Dubai, United Arab Emirates
Other members
Sabine Eckhardt
Dubai, United Arab Emirates
Shadi Michel
Dubai, United Arab Emirates
Sonja Steyn
Johannesburg, South Africa
Muhammad Arsalan
Dubai, United Arab Emirates
Rebecca Ahabwe
Dubai, United Arab Emirates
View 191797 members