João Vilhena

João Vilhena

Hotel Duty Manager at Shotels Aqualuz Tróia
Lives in Lisbon, Portugal
over 6 months ago

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I could call myself the kind of things that my business cards say such as Guest Relations, Commercial, Concierge, Duty Manager, Operations Director,...
But when you get right down to it, I'm much more than that- I'm an entrepreneur, a social and a gadget geek, a friend, an optimist, a “helper”, a problem solver, a facilitator, a father, a student and a teacher.

I consider myself a resilient individual and what drives me is the passion on helping others.
And so I always do my best to accomplish the goals that I set and that are set for me.

In summary, and as I said before, you can call me a problem solver, a facilitator!

I'm right over at jcvilhena@gmail.com if you ever want to talk careers, exchange points of view or anything that you think I might add value.

Warm regards,
João Vilhena

"If your actions inspire others to dream more, learn more, do more and become more, you are a leader." - John Quincy Adams

Experience

  • Operational Coordinator

    Sonae Turismo - Çanakkale, Turkey

    Other
    January 2017 - Now · 2 years and 1 month

    http://onetroia.com/en/

  • Duty Manager | Aqualuz | Tróia Residence (Touristic)

    Sonae Turismo - Portugal

    Other
    January 2015 - Now · 4 years and 1 month

    "A manager on duty (MOD) is intended primarily to ensure the guests and the employees of your hotel that responsible management is present and available in the hotel. When situations arise involving the service to or the comfort of our guests, management is not always available in all areas to assess the problem and find a solution. Therefore, it is vital that a responsible member of the management team be designated as the MOD in order to respond quickly to guest problems and needs, and also to coordinate the total operation of the property."

  • Hotel Duty Manager

    Shotels Aqualuz Tróia - Lisbon, Portugal

    Administration & General
    June 2009 - Now · 9 years and 8 months

Education

  • Executive Master in Hospitality Management

    ESHTE Escola Superior de Hotelaria e Turismo do Estoril - Estoril, Portugal

    March 2013 - June 2014

Languages

  • Portuguese
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Spanish
    Professional working
    60%
  • French
    Professional working
    60%
  • German
    Notions
    20%

Skills

  • Duty manager
  • Education
  • Friendly
  • Mentoring
  • Stress resistant
  • Teamleader

Other

  • Um Café

    Um café se faz favor.jpg
Connections
Marta Bastos
Guest Experience Maker - Front office at Six Senses Hotels Resorts Spas
Martim Dotti
HR Business Partner at Pestana Hotel Group
Cristina Jesus
Teacher at Escola de Hotelaria e Turismo do Oeste
View 20 connections
Following
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