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About me
I could call myself the kind of things that my business cards say such as Guest Relations, Commercial, Concierge, Duty Manager, Operations Director,...
But when you get right down to it, I'm much more than that- I'm an entrepreneur, a social and a gadget geek, a friend, an optimist, a “helper”, a problem solver, a facilitator, a father, a student and a teacher.
I consider myself a resilient individual and what drives me is the passion on helping others.
And so I always do my best to accomplish the goals that I set and that are set for me.
In summary, and as I said before, you can call me a problem solver, a facilitator!
I'm right over at jcvilhena@gmail.com if you ever want to talk careers, exchange points of view or anything that you think I might add value.
Warm regards,
João Vilhena
"If your actions inspire others to dream more, learn more, do more and become more, you are a leader." - John Quincy Adams
Experience
14 years and 10 months
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Operational Coordinator
Sonae Turismo - Çanakkale, Turkey
OtherJanuary 2017 - Now · 7 years and 3 monthshttp://onetroia.com/en/
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Duty Manager | Aqualuz | Tróia Residence (Touristic)
Sonae Turismo - Portugal
ReceptionJanuary 2015 - Now · 9 years and 3 months"A manager on duty (MOD) is intended primarily to ensure the guests and the employees of your hotel that responsible management is present and available in the hotel. When situations arise involving the service to or the comfort of our guests, management is not always available in all areas to assess the problem and find a solution. Therefore, it is vital that a responsible member of the management team be designated as the MOD in order to respond quickly to guest problems and needs, and also to coordinate the total operation of the property."
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Hotel Duty Manager
Shotels Aqualuz Tróia - Lisbon, Portugal
ManagementJune 2009 - Now · 14 years and 10 months
Education
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Executive Master in Hospitality Management
ESHTE Escola Superior de Hotelaria e Turismo do Estoril - Estoril, Portugal
March 2013 - June 2014
Languages
5 languages
-
Portuguese
Native or fluent
-
English
Full professional
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French
Professional working
-
Spanish
Professional working
-
German
Notions
Personal information
Nationalities
-
Portuguese
Date of birth
January 19th 1979
Driving License
Yes
Skills
6 skills
- Duty manager
- Education
- Friendly
- Mentoring
- Stress resistant
- Teamleader
Additional Information
1 information shared
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