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I could call myself the kind of things that my business cards say such as Guest Relations, Commercial, Concierge, Duty Manager, Operations Director,...
But when you get right down to it, I'm much more than that- I'm an entrepreneur, a social and a gadget geek, a friend, an optimist, a “helper”, a problem solver, a facilitator, a father, a student and a teacher.
I consider myself a resilient individual and what drives me is the passion on helping others.
And so I always do my best to accomplish the goals that I set and that are set for me.
In summary, and as I said before, you can call me a problem solver, a facilitator!
I'm right over at firstname.lastname@example.org if you ever want to talk careers, exchange points of view or anything that you think I might add value.
"If your actions inspire others to dream more, learn more, do more and become more, you are a leader." - John Quincy Adams
Sonae Turismo - Çanakkale, TurkeyOtherJanuary 2017 - Now · 2 years and 1 month
Duty Manager | Aqualuz | Tróia Residence (Touristic)
Sonae Turismo - PortugalOtherJanuary 2015 - Now · 4 years and 1 month
"A manager on duty (MOD) is intended primarily to ensure the guests and the employees of your hotel that responsible management is present and available in the hotel. When situations arise involving the service to or the comfort of our guests, management is not always available in all areas to assess the problem and find a solution. Therefore, it is vital that a responsible member of the management team be designated as the MOD in order to respond quickly to guest problems and needs, and also to coordinate the total operation of the property."
Hotel Duty Manager
Shotels Aqualuz Tróia - Lisbon, PortugalAdministration & GeneralJune 2009 - Now · 9 years and 8 months
Executive Master in Hospitality Management
ESHTE Escola Superior de Hotelaria e Turismo do Estoril - Estoril, PortugalMarch 2013 - June 2014
PortugueseNative or fluent100%
- Duty manager
- Stress resistant