Joan Maina

Joan Maina

Hk Supervisor at Metropolitan Hotel Dubai
Lives in Dubai, United Arab Emirates
over 6 months ago

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Dear Sir/Madam,
I am writing to express my interest with your company. I nearly have 4 years experience here in Dubai, I am currently employed as a Housekeeping Supervisor with Metropolitan hotels where I am responsible for overseeing a housekeeping staff of 40 employees. I have grown with this Company from Room attendant, Coordinator, Senior Coordinator and now as HK Supervisor.
I am highly organized and able to multitask well. My communication skills allow me to ensure everyone on my team is aware of their responsibilities. I am also personable and a good leader. I’ve been praised by members of my housekeeping staff for always being fair and making my expectations clear. I would be thrilled to be able to bring that level of competence into your hotel.
I welcome you to contact me at your earliest convenience to further discuss my qualifications and look forward to hearing from you soon. Thank you so much for your time and the consideration you have provided me.
Sincerely,
Joan Maina

Experience

  • Hk Supervisor

    Metropolitan Hotel Dubai - Dubai, United Arab Emirates

    Housekeeping
    September 2017 - Now · 1 year and 3 months

    Duties; Check arrival report, VIP arrival, traces and departures, out of order/service rooms. Check in-house guest, long staying guest and special attention guest. Make Honeymoon Setup upon guest request. Ensure all rooms are inspected on time. Check vacant clean and dirty room report. Ensure all pantries, service staircase, fire exits, service lift landing areas are clean. Check staff cleaning equipment and supplies, corridor, guest lift landing areas. Report maintenance on the floor. Attend briefing, check grooming standard. Reporting any maintenance problems to the engineering.

Education

  • Diploma in Hospitality Management

    Nairobi Aviation College - Hospitality and Tourism Management

    September 2011 - November 2015

    Customer service Communications skills Computer packages Aviation management

Languages

  • English
    Native or fluent
    100%

Skills

  • Communicaton
  • Positive attitude
  • Problem solver
  • Self management
  • Teamwork
  • Willingness to Learn

Other

  • My CV

    Download the file
  • College certificate

    College graduate

    joan 3.jpg
  • Certificate in computer packages

    Computer packages

    joan 50008.jpg
  • Certificate of Graduation

    joan0006.jpg
Connections
Hafiz Soudagar
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KINGSLEY IZUEKE
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Ahmed Abiodun
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