Joan Ramon Prats

Joan Ramon Prats

Rooms Division Management at 1 Hotel South Beach
Lives in Miami Beach, FL, United States

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Experience

2 years and 10 months

  • Rooms Division Management

    1 Hotel South Beach - Miami Beach, FL, United States

    Room Division Management
    December 2018 - December 2019 · 1 year and 1 month

    • Front Desk Agent and Rooms Controller - (Check-in, check-out, reservations, ability to upsell higher room types, meet guest needs when assigning rooms, constant communication with Revenue Mgmt. to maximize Hotel Revenue). • Front Desk Supervisor - (Guest issues management, Operations supervision, scheduling, distribute daily tasks to team members, train new staff). • Guest Relations Coordinator - (Ensure right communication within departments, Top VIP clients issues management, coordinate and distribute daily tasks to team members).

  • Guest Relations Associate

    ME Ibiza - Ibiza, Spain

    Guest Relations
    April 2018 - October 2018 · 7 months

    • Supervise all departments’ Leading Hotels of the World Standards. • Problem solving. • VIP Guests Allocation. • Create unique experiences for guests.

  • F&B Trainee

    Hilton Prague Old Town - Prague, Czechia

    F&B service
    January 2017 - July 2017 · 7 months

    • A-la-carte and breakfast buffet service. • Bar Tender. • Basic Administration Knowledge.

  • Front Desk Agent

    Rosewood Mayakoba Playa Del Carmen - Europe

    Reception
    January 2015 - July 2015 · 7 months

    • Check-in and check-out. • Reservations. • Upselling.

Education

Languages

4 languages

  • Catalan

    Native or fluent

  • Spanish

    Native or fluent

  • English

    Native or fluent

  • German

    Limited working

Personal information

Nationalities

  • Spanish

Skills

4 skills

  • Internet & Email
  • Micros
  • MS Office
  • Opera PMS
Connections
Anastasia Borzova
Assistant Guest Relations Manager at Marriott Marquis City Center Doha
Rajashekar Shekar
Hotel management at Makkah Clock Royal Tower, A Fairmont Hotel
Following
Sofitel Barcelona Skipper Nobu Hotel Barcelona
Nobu Hotel Barcelona
Barcelona, Spain
Mandarin Oriental, Barcelona
Other members
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Nassau, The Bahamas
Marie Crébassol
Miami Beach, FL, United States
Mariel Laimou
Miami Beach, FL, United States
Vassiliki Koumantou
Miami, FL, United States
Carolina Nemer
Miami, FL, United States
View more
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