Joanna Guth

Joanna Guth

Waitress and Bartender at Courtyard by Marriott Brussels
Lives in Brussels, Belgium
over 6 months ago

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Join us

- team spirit
- open-minded
- flexible
- good languages skills

Experience

  • Waitress and Bartender

    Courtyard by Marriott Brussels - Brussels, Belgium

    F&B service
    January 2018 - Now · 11 months

    Temporary job in the meantime as I am currently looking for fixed-term position abroad.

  • Communication & Event intern

    Bureau Alsace Europe - Brussels, Belgium

    Communication
    October 2017 - April 2018 · 7 months

    The Representation of the Alsatian local, regional authorities and consular bodies to the European Union in Brussels. The Bureau Alsace Europe aims at making the Alsatian voice heard in the European institutions. It promotes and supports the Alsatian initiatives and projects to the European Union. Tasks: Welcoming guests, handling phone calls and set-up of meeting rooms Production and distribution of communication media supports ( press reviews...) Help in the organization of events such as cocktails, walking-dinner Price inquiry and negotiation Monitoring of European policies Administrative tasks Website maintenance http://www.bureau-alsace.eu/en/home_en/

  • Meeting & Events Sales Training EMEA

    Radisson Hotel Group - Brussels, Belgium

    Sales & Marketing
    December 2016 - June 2017 · 7 months

    This position provides support in the roll out of the brand new EMEA wide Meeting and Event Sales training. The role will have interaction with a wide variety of areas and handles many day-to-day tasks related to the sales training courses, travel logistics and project management. Key Responsibilities: - Be the touch point in EMEA for the delegates attending the various training courses , supporting 1500 Sales and M & E employees with any technical enquiries they may have for their online access to some of the course content - Support the Director Sales Training with the administration of the Sales & M & E Sales Training. - Liaise with administration support in Imparta who are our external training partner for this roll-out - Create and run management information in line with specifications outlined with Director of Sales Training. - General administrative support to the Sales training EMEA programmes

  • Marketing & Customer Service Intern

    Apartment Barcelona - Barcelona, Spain

    Sales & Marketing
    March 2016 - July 2016 · 6 months

    Apartment Barcelona is a tourist apartment agency with more than 900 Barcelona apartments to rent for both short and long-term stays. From luxury apartments in Barcelona to studios, and from Ramblas apartments to beach apartments in Barcelona, we offer a large choice of accommodation in a wide variety of locations across the city. We now also have apartments in Costa Dorada, the Catalan Pyrenees and Costa Brava available to rent. http://www.apartmentbarcelona.com/en/ Tasks: - Responding to incoming client enquiries, mainly by e-mail and via phone - Assisting clients with check-ins/outs - Researching, writing and editing content for online publication - Creating content for social media, blogs, magazines and more - Translation of texts from English or Spanish to native language - Administrative tasks and providing general support to both customer service and marketing teams - Excellent writing and copywriting skills - Proficient use of Microsoft Office and good knowledge of the Internet - Organized, efficie

  • Shared Human Resources Trainee for Crowne Plaza & Hilton Brussels City

    Crowne Plaza Brussels - Le Palace - Brussels, Belgium

    Human Resources
    June 2015 - September 2015 · 4 months

    Shared Human Resources Trainee for Hilton Brussels City as well. (Pandox acquisition) Scope of the position: - Help employees’ management. - Assist in administrative activities and practical organisations. Key responsibilities: - Be the contact person for the staff - Maintain the human resources information system and employee database - Communicate information between the departments - Motivate the employees - Team building - Welcome the new employees - Be the contact personal for the future trainees - Contact hospitality schools to recruit new trainees - Help in preparing the monthly salaries of the employees - Assist in all administrative duties of the Human Resources department - Help with organisation of event such as "Celebrate Service Week"

  • Waitress (student job)

    Sheraton Brussels Airport Hotel & Conference Center - Brussels, Belgium

    F&B service
    November 2014 - May 2015 · 7 months

    Waitress at the Restaurant & Bar 'Gullivers' at the Sheraton airport in Brussels. (student job)

  • Front-Office Trainee

    Mövenpick Hotels & Resort - Berlin, Germany

    Front Office reception
    June 2014 - July 2014 · 2 months

    - Process guest arrivals and departures, including all necessary payments - Handle and coordinate room assignments and pre-arrivals - Handle guests' concerns/complaints - Offer referral for services and handle requests for information - Handle and store luggage - Complete all items as listed on shift checklists. - Assist with the check-in and check-out of groups and tours - Assist other departments as required - Advise guest of any messages, mail, faxes, etc. received for them. - Communicate service and amenities of the hotel to guests.

  • Customer Service German Agent

    Webhelp - Brussels, Belgium

    Other
    November 2012 - March 2013 · 5 months

    Customer service for the brand ' Nestle', to be more specific for the machine ' Special-T' for the German speaking countries - Inbound call - Outbound call - Back Office Duties: -- deal directly with customers either by telephone or by e-mails -- respond promptly to customer inquiries -- handle and resolve customer complaints -- set up new customer accounts -- handling difficult cases with the delivery partner ' GLS'

  • Hostesse

    Exception 2 - Brussels, Belgium

    Other
    June 2012 - June 2013 · 1 year and 1 month

    Hostesse at several events such as conferences etc as for example: Dolce La Hulpe in Brussels (mainly in English and German)

  • Sales Assistant

    C & A (clothes brand) - Brussels, Belgium

    Other
    October 2011 - June 2012 · 9 months

    Student job Duties: - Cashier - Handle the payment for any purchases. - Be attentive to customers’ needs. - Dealing with customer refunds. - Keeping the store tidy and clean - Responsible dealing with customer complaints. - Help customers find products they are looking for in the shop. - Arrange orders and deliveries of stock for customers. - Advise the customer of information relating to their purchase, such as its warranty or how to look after it. - Make the customer aware of any special offers. - Be aware of what all the customers in the shop are doing, to guard against shoplifting.

  • F&B Trainee

    Hotel ' A la Cour d'Alsace ' - Obernai, France

    Other
    February 2011 - March 2012 · 1 year and 2 months

    Internship: - Housekeeping department (a few days) - Restaurant (+/- 2 weeks) - Reception (+/- 2 weeks)

Education

Languages

  • French
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • German
    Full professional
    80%
  • Spanish
    Professional working
    60%
  • Italian
    Limited working
    40%

Skills

  • E-tourism
  • Event
  • Hosting events
  • Multi languages
  • Open minded and flexible
  • Willing to travel

Other

  • Other skills

    Other skills

Connections
Stijn Van Bleyenbergh
Member of the Organization Committee at AMFORHT
Flavia Balas
Leisure and Corporate Event Coordinator at Courtyard by Marriott Paris La Defense West - Colombes
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
View 47 connections
Following
The Standard, London
London, United Kingdom
Mark Warner Limited
London, United Kingdom
Chef Training U.S.
New York, NY, United States
Other members
Apolline Chantereau
Brussels, Belgium
Leila Sanches
Luxembourg City, Luxembourg
Natalia García
Barcelona, Spain
Ivalindo Fortes Santos
Brussels, Belgium
Nicole Tomamichel
Berlin, Germany
View 327096 members