Other skills
Other skills
LinkedIN Profile: https://www.linkedin.com/in/joanna-guth-2747b841/?profileId=ACoAAAjW1ngBkQ8ZFsrmM8CQOmNCYcmZ1hsgkuM
*** IMPORTANT: Having suffered a serious accident in 2022 and a long recovery, I am ready to go back to work. I took the opportunity to do some training (illustrator, photoshop) and some workshops in Paris in acting (French & English) in 2022. In 2023, I then pursued a 6 month full-time training in an Acting School in Brussels. This allowed me to improve my public speaking skills and and gain self-confidence. I’ve also taken the opportunity to travel. ***
Growing up in a multicultural environment has given me the opportunity to meet numerous people and discover different horizons. Highly motivated multilingual event, sales & marketing associate with extensive customer service. Dynamic, creative and outgoing professional with a proven record of building strong partnerships and relationships, managing events and with track record of driving increased sales. Through my background and my previous work experience, I have learned to work under pressure, to take initiative and to adapt easily.
I approach every new challenge with great enthusiasm and I am eager to learn.
*A strong interest in brands/start-ups within the music & event industry as well as the F&B sector *
' Some take risks, others seize the opportunity.'
8 years and 3 months
Skills: Account Management · Business Development · Sales · Languages · Business-to-Business (B2B) https://supersec.com/
Food, Event, Marketing & Sales, identifying market opportunities, developing marketing & sales strategies, & planning. (PART-TIME) website: https://www.mysesame.be/
Multilingual Call-Center agent at the COVID19 tracing and vaccination center in Brussels to fight the pandemic. Supervising and training agents, quality management. Temporary mission.Multilingual Call-Center agent at the COVID19 tracing and vaccination center in Brussels to fight the pandemic. Supervising and training agents, quality management. Temporary mission. Skills: Employee Training · Training Delivery · Customer Service · Outbound/Inbound call
MARKETING & SALES STRATEGY: -Practice the mission, values, mottos, culture and spirit of the company -Develop customers and market analysis -Create budget and detailed Action Plan -Follow-up the budget accordingly MARKETING DEVELOPMENT: -Increase brand image and visibility by putting in place a Marketing Strategy in accordance with the Hard Rock headquarters guidelines and local opportunities -Direct and oversee the planning, management and execution of Marketing, Advertising, Merchandising, PR campaigns and Events -Creation of all communication tools such as sales brochures, special offers, menus, invitations, posters, banners, bounce back coupons -Manage Digital Marketing - Hard Rock website, Social Media, email, newsletter, Reward Members program, display advertising -Impulse and maintain relation with Journalists, Bloggers and PR agencies -Organisation of major events (concerts, food truck festival, Brussels Summer Festival, Eat! Brussels Festival...) -Creation and follow-up of charity partnerships (Pink Ribbon, Fondation contre le cancer, Music for every child, Association Les Cailloux) SALES DEVELOPMENT: -Creation of new FITs, Tour Operators, Travel Agencies, Tour Guides and MICE contracts at national and international level -Participation to fairs, trade shows and road shows to develop our visibility and lead new contracts -Develop new offers with local partners to open up more to the market -Follow-up on current local and international partnerships -Pitch creation, negotiation plan -Build and strengthen a database of potential future clients to establish successful and trustful collaborations that generate meetings & events business -Coach, support and communicate with operational teams to create a tailor-made quote to each client -Review contracts with each client and adapt according to feedback -Full follow-up before/during/after each event -Use of salesforce.com for all reporting and sales follow-up
Temporary job in the meantime as I am currently looking for a fixed-term position abroad.
The Representation of the Alsatian local, regional authorities and consular bodies to the European Union in Brussels. The Bureau Alsace Europe aims at making the Alsatian voice heard in the European institutions. It promotes and supports the Alsatian initiatives and projects to the European Union. Tasks: Welcoming guests, handling phone calls and set-up of meeting rooms Production and distribution of communication media supports ( press reviews...) Help in the organization of events such as cocktails, walking-dinner Price inquiry and negotiation Monitoring of European policies Administrative tasks Website maintenance http://www.bureau-alsace.eu/en/home_en/
This position provides support in the roll out of the brand new EMEA wide Meeting and Event Sales training. The role will have interaction with a wide variety of areas and handles many day-to-day tasks related to the sales training courses, travel logistics and project management. Key Responsibilities: - Be the touch point in EMEA for the delegates attending the various training courses , supporting 1500 Sales and M & E employees with any technical enquiries they may have for their online access to some of the course content - Support the Director Sales Training with the administration of the Sales & M & E Sales Training. - Liaise with administration support in Imparta who are our external training partner for this roll-out - Create and run management information in line with specifications outlined with Director of Sales Training. - General administrative support to the Sales training EMEA programmes
Apartment Barcelona is a tourist apartment agency with more than 900 Barcelona apartments to rent for both short and long-term stays. From luxury apartments in Barcelona to studios, and from Ramblas apartments to beach apartments in Barcelona, we offer a large choice of accommodation in a wide variety of locations across the city. We now also have apartments in Costa Dorada, the Catalan Pyrenees and Costa Brava available to rent. http://www.apartmentbarcelona.com/en/ Tasks: - Responding to incoming client enquiries, mainly by e-mail and via phone - Assisting clients with check-ins/outs - Researching, writing and editing content for online publication - Creating content for social media, blogs, magazines and more - Translation of texts from English or Spanish to native language - Administrative tasks and providing general support to both customer service and marketing teams - Excellent writing and copywriting skills - Proficient use of Microsoft Office and good knowledge of the Internet - Organized, efficie
Shared Human Resources Trainee for Hilton Brussels City as well. (Pandox acquisition) Scope of the position: - Help employees’ management. - Assist in administrative activities and practical organisations. Key responsibilities: - Be the contact person for the staff - Maintain the human resources information system and employee database - Communicate information between the departments - Motivate the employees - Team building - Welcome the new employees - Be the contact personal for the future trainees - Contact hospitality schools to recruit new trainees - Help in preparing the monthly salaries of the employees - Assist in all administrative duties of the Human Resources department - Help with organisation of event such as "Celebrate Service Week"
Waitress at the Restaurant & Bar 'Gullivers' at the Sheraton airport in Brussels. (student job)
- Process guest arrivals and departures, including all necessary payments - Handle and coordinate room assignments and pre-arrivals - Handle guests' concerns/complaints - Offer referral for services and handle requests for information - Handle and store luggage - Complete all items as listed on shift checklists. - Assist with the check-in and check-out of groups and tours - Assist other departments as required - Advise guest of any messages, mail, faxes, etc. received for them. - Communicate service and amenities of the hotel to guests.
Hostesse at several events such as conferences etc as for example: Dolce La Hulpe in Brussels (mainly in English and German)
Student job Duties: - Cashier - Handle the payment for any purchases. - Be attentive to customers’ needs. - Dealing with customer refunds. - Keeping the store tidy and clean - Responsible dealing with customer complaints. - Help customers find products they are looking for in the shop. - Arrange orders and deliveries of stock for customers. - Advise the customer of information relating to their purchase, such as its warranty or how to look after it. - Make the customer aware of any special offers. - Be aware of what all the customers in the shop are doing, to guard against shoplifting.
Internship: - Housekeeping department (a few days) - Restaurant (+/- 2 weeks) - Reception (+/- 2 weeks)
Acting Workshop in ENGLISH I was accepted in the school for September 2023
Graduated
Accredited to University of Girona. Graduated. All courses and exams in Spanish.
Graduated.
5 languages
French
Native or fluent
English
Native or fluent
German
Full professional
Spanish
Professional working
Italian
Limited working
Nationalities
Belgian
French
Date of birth
March 20th 1990
Driving License
Yes
12 skills
1 information shared
Other skills
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