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Motivado, adaptável, responsável em busca de uma posição de marketing / vendas / gestão num ambiente desafiador. Tenho vários anos de experiência em lidar em variados ambientes de trabalho. Também tenho uma excelente comunicação organizacional e competências desenvolvidas através das minhas funções anteriores e actuais e estou a procura de um contrato/posição permanente que requeiram essas habilidades, sendo uma pessoa versátil, e capaz de aprender novos desafios.
BEST WESTERN Chiswick Palace & Suites - London, United KingdomManagementFebruary 2015 - Now · 3 years and 11 months
Responsible for start- up affiliate Cabinda multinational group ECIL and Portuguese for business development in the sector of IT, Mobile , office , hospital furnitureand home safety equipment for oil ,with operations in Cabinda , Luanda andrepresentations Soyo and Benguela , and a staff of 30 employees . Defined and implemented the organizational structure ( Purchase , Sales ,Operational , Financial ,Administrative ) aligned to the requirements and market strategies , defining action plans , proceduresand routines reviews ofperformances directed to the projection of the brand , prospecting ,marketpenetration and consolidation of new businesses .Defined and implemented the policy of selling prices of equipment and management servicesmeeting the requirements and guidelines of regional grossmargin defined in corporate strategic planning . Define the strategic planning of sales and implemented business plans ,focusing on specific market segments ( Government , Municipalities , oil companies such as Chevron , shllumberger , Baker Hughes , Halliburton ,Sonangol ) , regional operations and services of high added value technical assistance and after the sale .
ECILCENTER, CABINDA (Angola) - Cabinda, AngolaAdministration & GeneralJanuary 2012 - January 2014 · 2 years and 1 month
• Managing the front desk and supervising a small team of reception staff, • Welcoming guests to the hotel in a polite, friendly and helpful manner, • Detailed rate parity and inventory on all 3rd party extranets: Orbitz; Expedia; Hotels.com Booking.com, Hrs, Agoda, Best western, CRS, HBN, Quickbook, • Performed and handled all reservation procedures, • Dealing with and resolving customer complaints, • Consistently maintained or exceeded monthly forecasted room budge thus maximizing hotel revenue, • Strategically implemented minimum/maximum length of stay restrictions thus achieving improved efficiencies and enhancing profits, • Directed rate and inventory strategies at hotel. Employed demand-pricing principles to drive rate and occupancy, resulting in increased revenues, • Consulted with the sales department to ensure the accuracy of group blocks and rooming lists on a day-to-day basis. • Helping with food and beverage operations and housekeeping enquires. • Corporate Sales. • Due to experience and willingness to help where needed, acted as Front Office Manager to ease staffing difficulties.
Mears - London, United KingdomGuest RelationsJuly 2010 - August 2012 · 2 years and 2 months
Supermarket Pomar de caxias - Lisbon, PortugalRetailSeptember 2008 - February 2010 · 1 year and 6 months
JCA, ( Agente Vodafone) Lisboa Portugal - Lisbon, PortugalITMarch 2007 - June 2008 · 1 year and 5 months
PortugueseNative or fluent100%