John Alexander

Night Audit Trainee at M Gallery Continental Hotel, Managed by Sofitel (ACCOR)
Lives in Zürich, Switzerland
over 6 months ago

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Experience

  • Night Audit Trainee

    M Gallery Continental Hotel, Managed by Sofitel (ACCOR) - Zürich, Switzerland

    Front Office reception
    January 2016 - Now

    1. Auditing Daily Transactions 2. Closing Restaurant Cash 3. Check-in & Check-out 4. Reservations through OPERA 5. Upselling 6. Arranging Transportation for groups 7. Handling Mini-bar services (basic) through MICROS 8. Housekeeping services. 9. Food & Beverage 10. Night Porter 11. Advertising

  • Night Audit Trainee

    M Gallery Continental Hotel, Managed by Sofitel (ACCOR) - Zürich, Switzerland

    Front Office reception
    January 2015 - May 2015

    1. Auditing Daily Transactions 2. Closing Restaurant Cash 3. Check-in & Check-out 4. Reservations through OPERA 5. Upselling 6. Arranging Transportation for groups 7. Handling Mini-bar services (basic) through MICROS 8. Housekeeping services. 9. Food & Beverage 10. Night Porter

  • Travel Co-ordinator and HR Assistant

    Protiviti Audit Member Firm - Kuwait City, Kuwait

    Other
    December 2011 - November 2013

    1. Airline Ticket Reservation 2. Hotel Bookings 3. System reservation through Galileo, Sabre, Amadeus 4. Handling Corporate Clients 5. Customer service & Support 6. Hotel Packages 7. Group Tickets 8. Cost Effective Negotiation 9. Handling Visa (Saudi Arabia) 10. Travel Sales & Consultation 11. Organizing Conferences for Clients 12. Business & Event Management

  • Tours Supervisor

    Ahmed Al Bader Tourism & Travel - Kuwait City, Kuwait

    Other
    April 2010 - September 2010

    1. Airline Ticket Reservation 2. Hotel Bookings 3. Tickets from Third Party Agents 4. Handling Corporate Clients 5. Customer service & Support 6. Hotel Packages 7. Group Tickets 8. Cost Effective Negotiation 9. Handling Visa (Saudi Arabia & UAE) 10. Walk-in customers 11. Travel Sales & Consultation

  • Tours Manager

    Fairmont Travel Service Company - Kuwait City, Kuwait

    Other
    March 2009 - March 2010

    1. Airline Ticket Reservation 2. Hotel Bookings 3. Tickets from Third Party Agents 4. Handling Corporate Clients 5. Customer service & Support 6. Hotel Packages 7. Group Tickets 8. Cost Effective Negotiation 9. Handling Visa (Saudi Arabia & UAE) 10. Walk-in customers 11. Travel Sales & Consultation 12. Training Staffs 13. Promotional Sales & Marketing

  • Corporate Executive

    Al-Waseet Travel & Tourism Services - Kuwait City, Kuwait

    Other
    December 2006 - March 2007

    1. Airline Ticket Reservation 2. Tickets from Third Party Agents 3. Handling Corporate Clients 4. Customer service & Support 5. Walk-in customers

  • Counter Staff (Ticket)

    Altima AirTravel Links (P) Ltd - Kerala, India

    Other
    March 2005 - May 2005

Education

  • MBA in Hospitality Management

    BHMS Business & Hotel Management School - Lucerne, Switzerland

    July 2014 - Now

  • Bachelors in Tourism Studies

    Indira Gandhi National Open University (IGNOU) - School of Tourism and Hospitality

    June 2006 - June 2008

Languages

  • Malayalam
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Hindi
    Full professional
    80%
  • German
    Notions
    20%

Skills

  • Amadeus GDS
  • Micros
  • Opera
  • SABRE
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