Jonathan Chan

Jonathan Chan

Senior restaurants supervisor at The Murray, Hong Kong, a Niccolo hotel
Lives in Hong Kong
over 6 months ago

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Young hospitality professional seeking new opportunities

Experience

  • Senior restaurants supervisor

    The Murray, Hong Kong, a Niccolo hotel - Hong Kong

    F&B service
    November 2018 - Now · 3 months

  • Restaurants Supervisor (Pre-opening Team)

    The Murray, Hong Kong, a Niccolo Hotel - Hong Kong

    F&B service
    November 2017 - October 2018 · 12 months

  • Restaurant and lounge supervisor

    Zuma Restaurants - Hong Kong

    F&B service
    March 2017 - October 2017 · 9 months

  • Graduate Management Trainee

    ZUMA Restaurants - Hong Kong

    F&B service
    July 2015 - February 2017 · 1 year and 8 months

    -Providing luxury Food & Beverage services to all customers including high profile guests -Ensuring standards and consistency -Exposure to different outlets (restaurant and lounge) and departments (reception, reservations, bar, wine, kitchen) -Extensive Japanese food, wine and sake training -Performing supervisory duties -Manager shadowing and duties -Handling cash flow and credit card transactions

  • Sales & Marketing Trainee

    The Peninsula Hong Kong - Hong Kong

    Sales & Marketing
    January 2014 - July 2014 · 7 months

    - Provide secretarial support for the travel trade department ensuring a high standard of communication -Handle all types of correspondence and reports -Attend meetings and take minutes -Assist Sales Managers with the opening of all corporate account -Assist in organising special events (wedding showcase, events showcase) -Assist in other secretarial duties within in office in the absence of other secretarial colleagues in the department -Assist in Brand Communications photo shoots -Assist Marketing Manager with hotel fact sheets and leaflets

  • Food & Beverage Trainee - Events & Functions

    The Landmark Mandarin Oriental - Hong Kong

    Events
    January 2013 - July 2013 · 7 months

    - Setting up different event venues (Corporate, Pop up restaurant, cocktail - Personal Food & Beverage guest services to maintain guest satisfaction and standards - Provide outside catering services for high-end fashion labels and corporates - Preparing Banquet Cheque, Signage, Name Cards for guests - Preparing materials and utensils for events - Filing and support in the Catering Sales Department

  • Rooms Reservation Trainee

    Sheraton Hong Kong Hotel & Towers - Hong Kong

    Reservations
    February 2012 - July 2012 · 6 months

    - Learning filing system and assist in filing up booking correspondences - Develop understanding on using Opera by confirm, edit, cancel Wholesales bookings - Handling and process travel agent reservation and reservation orders - Review and learning how to chart allotment for wholesales bookings - Review and learn how to handle reservation request from different overseas travel agent - Command good working knowledge of rate structures - Importance of recording special requests from guest at time of reservation - Develop understanding of using Opera by confirm, edit, cancel Retail and Corporate bookings - The procedure of handling incoming phone calls from key travel agencies - Handling incoming fax/ emails - Issuing booking confirmation through fax and email - Learn the importance and procedures of modifying Reservation Booked Report - Introduction of group bookings, understand the importance of cut off dates and group cancellation policies

Education

Languages

  • Chinese
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • French
    Limited working
    40%
  • Japanese
    Notions
    20%

Other

  • Other skills

    Other skills

Connections
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
MUHAMMAD SAIFUL ISLAM
Senior Executive - Front Office & Reservation at Nazimgarh Garden Resort
Taxap Peer
Student from Kalinga University
View 6 connections
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