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Basílica de La Sagrada Família - Barcelona, SpainManagementJuly 2011 - Now
- Control and define parameters of visitors capacity - Coordination of the organization , preparation and supervision of events , masses and concerts - Staff training - Analysis and evaluation of routes , entrances and public data - Reporting and assessment of uses proposed improvement areas - Definition and control processes and ticketing services - Drafting regulations and operating manuals for the management of public and external companies - Signage : Preparation of proposals and decision needs and locations. Review and Inventory
Basílica de La Sagrada Família - Barcelona, SpainTourismApril 2010 - July 2011
- Coordination of ticketing services , entrances , visitor information and visit to the towers - Staff training , conducting staff allocation , monitoring tasks , functions and development of staff work - Reporting offices on vacation, vacancies to cover .
Master tourism innovation in cultural and natural heritage
CETT-UB Tourism / Hospitality / Gastronomy - Educational & Research - Barcelona, SpainOctober 2012 - October 2016
CETT-UB Tourism / Hospitality / Gastronomy - Educational & Research - Barcelona, SpainJanuary 2006 - January 2010
CatalanNative or fluent100%
SpanishNative or fluent100%