Jorge Mas-Yebra Valdés

Jorge Mas-Yebra Valdés

Operations Manager - F&B at The Ritz-Carlton Abama
Lives in Guía de Isora, Spain
over 6 months ago

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Food and Beverage passionate with experience in Europe and Asia-Pacific within the tourism and hospitality sector. Able to work in a multi-cultural environment assuming high level of responsibilities and with strong understanding and knowledge regards to hospitality trends.

I am an active seeker of new challenges and adventures with a well-defined goal: Become an outstanding and reputable hotelier.

Experience

  • Operations Manager - F&B

    The Ritz-Carlton Abama - Guía de Isora, Spain

    Management
    October 2017 - Now · 1 year and 4 months

  • Assistant F&B Manager- Le Méridien Ra Beach Hotel & Spa

    Marriott International - Barcelona, Spain

    Management
    July 2016 - October 2017 · 1 year and 4 months

    Assistant F&B Manager in a 5 star Le Méridien Beach Hotel with 143 rooms located in Calafell, El Vendrell - Spain. 1 All-Dining Restaurant, 1 Fine Dining Restaurant, 1 Restaurant with pool operation, 1 Beach Club, 1 Lounge Bar, In-Room Dining, wine-shop concept and 10 meeting rooms. (Meeting Space: 826.8m2 - Maximum Capacity: 350) • Assisting the F&B Director overlooking the entire food and Beverage hotel operations. • Scheduling the entire F&B Service operation to fulfill the hotel demand and occupancy. • Maintaining and improving SOPs ensuring that all associates are following them up to reach desirable guest expectations. • Owning and ensuring accuracy of the physical inventory process, order process management including planning, delegation and execution. • Ensuring financial stability within the department to reach the best accuracy regarding the annual budget and forecast. Tacking and implementing actions to rectify, if required, to drive results as per company expectations. • Tracking GEI In & Post stay to accomplish with

  • Assistant F&B Manager, Hotel Alfonso XIII a Luxury Collection Hotel

    Starwood Hotels and Resorts Worldwide - Seville, Spain

    Management
    May 2016 - July 2016 · 3 months

    Assistant Food and Beverage manager in a 5 star Luxury Collection Hotel with 151 rooms in Seville 1 Fine Dining Restaurant, 1 Pool Restaurant and Bar, 1 Bar, 1 Gourmet Tapas restaurant (ENA by Carles Abellan), Banquets operation with 8 Meeting Rooms and In-Room Dinning. • Assisting the F&B Director overlooking the entire food and Beverage hotel operations. • Overseeing outlets operation to ensure consistency and service satisfaction. • Implementing SOPs per brand specification in order to achieve excellence in a luxury Hospitality environment. • Staff Forecast and schedule implementation as per law regulation and labor union agreements. • In charge of the SDP procedures, planning and undertaking all related Food and Beverage HR policies and procedures. • Along with the Director of Food and Beverage, recruiting and staffing upcoming associates. • In charge of the department in absence of the Director of F&B. • MICROS post-master introducing, creating and updating new products features for the property. • Rotational MOD on-property ensuring smooth and correct function of the hotel operations and s

  • Outlets Manager - Le Méridien Ra Beach Hotel & Spa

    Starwood Hotels and Resorts Worldwide - Barcelona, Spain

    Management
    December 2014 - May 2016 · 1 year and 6 months

    Outlets Manager in a 5 star Le Méridien Beach Hotel with 143 rooms located in Calafell, El Vendrell - Spain. 1 All-Dining Restaurant, 1 Fine Dining Restaurant, 1 Restaurant with pool operation, 1 Beach Club, 1 Lounge Bar, In-Room Dining and 10 meeting rooms. (Meeting Space: 826.8m2 - Maximum Capacity: 350) • In charge of the Signature Restaurant and the Beach Club operation including main dining deck area and beach service with capacity for more than 200 pax in total. (Including Beach Operation) • General Master barista on-property handling all coffee related activities to ensure consistency and effectiveness in all our associates • F&B SPG champion for our loyalty program Starwood Preferred Guest to maximize the enrolment numbers in order to achieve a great level of awareness for our entire portfolio. At the same time aiming to increase the number of our loyal guest within the brand. • Ensure consistency of all SOP’s and quality standards as per brand specifications. • Along with the F&B manager, creating Beverage Menu and implementing new recipes and offers for the property.

  • Food and Beverage Management Trainee

    Starwood Hotels and Resorts Worldwide - Denpasar, Indonesia

    Management Trainee
    December 2013 - December 2014 · 1 year and 1 month

    One year Management Trainee Program within the F&B department in a 5 star Sheraton Resort with 203 rooms located in Kuta, Bali - Indonesia. 1 international Restaurant, 1 Italian Restaurant with pool operation, Lounge Bar, In-Room Dining and 8 meeting rooms. * Supervising and undertaking an efficient control of the hygiene and safety regulation according to correct standards in F&B. * Elaborate and update a banquet master-price for Sheraton meeting rooms and an annual revenue and occupancy report for all of them. * Ensuring all SOP’s are well followed by the associate in all Food and Beverage service areas. * Observing and rectifying, if required, all public areas condition within the hotel to ensure that brand expectative and standards have been reached by the company. * Undertaking an update of the entire beverage list of offerings within the Resort. At the same time, creating recipes for those items not introduced previously on SCM system (Supply Chain Management) to ensure a correct cost tr

  • Food and Beverage Supervisor

    Max Brenner - Brisbane City, Australia

    F&B service
    August 2011 - August 2013 · 2 years and 1 month

    A worldwide chocolate restaurant and retail brand based in New York City. The company operates more than 50 locations internationally, including five in the United States, one each in Boston, New York City, Philadelphia, Bethesda, MD and Paramus, NJ, as well as in Israel, Australia, Japan, Singapore and Russia. * Oversee daily operations of the coffee bar floor, bar and kitchen. * Lead, develop and motivate the team being in charge of new staff orientation and delivering training to ensure food and beverage standards and customer service sequence. * Own the customer experience including but not limited to manage and resolve customer relations issues, drive customer loyalty through current brand strategies and analyze customers experience report and insights and mobilizing the team accordingly to achieve excellence. * Supervise cash wrap operations, closing finance and banking. * Ensure SOP for all existing items and new creations are in place and up to date. * Own and ensure accuracy of the physical inv

  • Apartments Manager

    Chic & Basic Hotel and Apartments - Barcelona, Spain

    Rooms division
    January 2010 - July 2011 · 1 year and 7 months

    Minimalist and chic Hotel Group with 3 hotels, 1 hostel and short-term lease tourist apartment in Barcelona and 1 international hotel location in Amsterdam. * Bed & Breakfast and short term lease management of 16 modern apartments in Barcelona City Center. * Room reporting and management, forecasting and yield management process so that revenue is maximized and operations are streamlined. * In charge of PR and sales management including developing up-selling techniques and incentive recognition. * In charge of customer service day to day operations. * Coordination of housekeeping service and assure room’s inventory, maintenance, repairs, renovation and general cleaning service.

  • Front desk

    Hotel Condes de Barcelona - Barcelona, Spain

    Rooms division
    December 2008 - December 2009 · 1 year and 1 month

    4 Star Hotel in Paseo de Gracia, Barcelona consisting in 126 guest rooms, 1 fine dining restaurant, 1 international restaurant, 1 Lounge Bar, 1 Rooftop bar and In-Room dining. * Handle front desk operations of a 4 star hotel including but not limited to, booking, check-in and check-out, guest complaints/feedbacks, master billing, etc. * Responsible for maintaining the back up for all computer systems and database. * Deal with queries from the public and customers. * Provide general administrative and clerical support. * Coordination of meetings, special events and catering. * Receiving and processing mails and deliveries.

Education

  • Starwood e-Hague Course

    Hotelschool The Hague [ HSD ] - The Hague, Netherlands

    October 2016 - February 2017

    F&B Management

  • Master of Business

    Griffith University - Department of Tourism, Sport and Hotel Management

    February 2012 - June 2013

    International Tourism and Hospitality Management

  • Bachelor of Arts (B.A.)

    Mediterrani Escola Universitaria - Barcelona, Spain

    October 2007 - July 2011

    Tourism and Hotel Management

Languages

  • Spanish
    Native or fluent
    100%
  • Catalan
    Native or fluent
    100%
  • English
    Full professional
    80%

Skills

  • Adaco
  • Budgeting & Forecasting
  • Food and Beverage
  • Food and Hygiene
  • Hotel Management
  • Hotel & Resort
  • Micros System
  • MS Office
  • Opera PMS
  • SDP
  • Staff managment
  • StarGuest
Connections
Kinga Simon
Sales and marketing at E-value
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Raji Aljesry
Sales Manager at Four Seasons Hotel KL
View 28 connections
Following
The FoodClub
Barcelona, Spain
HRC International
Maastricht, Netherlands
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Flavia Balas
Paris, France
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Mogliano Veneto, Italy
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Bradford, United Kingdom
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Detmold, Germany
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Barcelona, Spain
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