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After i worked for 4 years in the hospitality business, I started to study hotel management.
Currently I am creating a solid background in several hotel departments in order to receive a great management position in a successful hotel company.
2 years and 9 months
Pro-active Sales Intership
Paris Marriott Hotel Champs-Elysées - Paris, FranceSales & MarketingJanuary 2018 - July 2018 · 7 months
Insured the processing of the requests Participated in the promotion of the hotel Optimized commercial interests and maximized hotel profit Solicited new business segments
Front Office Receptionist
Sofitel Golfe d’Ajaccio - Ajaccio, FranceRooms divisionMay 2017 - September 2017 · 5 months
Front Service, check-in check-out in autonomy Practiced of the Up-selling Invoicing Debtor Opera and Web reservation Follow-up the individual reservation and group
Front Office Management Trainee
Hotel Pullman Khao Lak Katiliya Resort and Spa - Phang-nga, ThailandFront Office receptionApril 2016 - October 2016 · 7 months
Ensured and provide flawless, upscale, professional and high class Guest Service Experiences Actively listen and resolve guest complaints Examinated activities logbook, assigned tasks appropriately and implement control schedule daily Directed and managed guest relations team to ensure all standards and operating procedures are adhered to.
Le café du marché - London, United KingdomF&B serviceSeptember 2014 - May 2015 · 9 months
Head Waiter - 5 months Bartender - 4 months
Lucien Barrière - Deauville, FranceEventsApril 2014 - August 2014 · 5 months
Realization and Events Programmed Entired organization of the events Contract negotiation and project monitored
MBA International Luxury Hotel Management
Vatel Paris (France) - Paris, FranceSeptember 2016 - June 2018
Préparation MBA Hospitality Management
Vatel Paris (France) - Paris, FranceSeptember 2015 - June 2016
université de rennes 1 - St-Malo, FranceSeptember 2012 - June 2014
Native or fluent
- Can handle high pressure
- Excellent guest relation
- handle guest cair
- Opera PMS
- Reservation System: OPERA
- Strong guest care
- Strong leadership