Joséphine Chaton

Joséphine Chaton

Cross training at Qunci Villas
Lives in Indonesia
over 6 months ago

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  • Cross training

    Qunci Villas - Indonesia

    Management Trainee
    July 2013 - January 2014

    During this internship, I had a training in nearly every department: Mostly in Guest Relation, Revenue Management, Finance, Marketing and Human Resources; My important tasks were: - Supervising the Guest Relations with foreigner. I was also in charge of the French speaking guests. For this task, I was staying at the main reception during the busy time or going around the hotel during the quiet periods. While I was doing that I learnt how to do the check-in / check-out and many other formal processes essential in Front Office position. - Working with the consultants’ company (TSI) to develop the Revenue Management and Financial analysis of the hotel. We created together many templates in order to establish and improve the hotel forecasts through the time. We created as well some packages adapted to the demand and we implemented some new ways to stock data. - Developing the Marketing of the hotel by promoting some events and by creating social network interaction with the guests. - Working with

  • F&B Trainee

    Gleneagles Hotel & Resort - Auchterarder, United Kingdom

    F&B service
    January 2012 - July 2012

    Cross training in F&B as: - Waitress Commis/Chef de Rang in the Strathern restaurant (2 rosettes Michelin) - Banquet Service - Wine waitress (during 1 month)


  • French
    Native or fluent
  • English
    Full professional
  • Spanish
  • Indonesian
Geneva, Switzerland
Glion Institute of Higher Education
Glion-sur-Montreux, Switzerland
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