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Experienced Guest Services Supervisor with a demonstrated history of working in the hospitality industry.
Whether is BOH or FOH first impressions always matter, passionate about delivering the best experiences, with a strong operations and customer services background, professional accountable and loyal.
At the same time studying a Bachelor’s Degree in Fashion Design Womenswear at London College of Fashion.
Reservations & Events Manager
Mcqueen Shoreditch - London, United KingdomEventsSeptember 2018 - Now · 5 months
The Lansdowne Club - London, United KingdomOtherJune 2018 - June 2018 · 1 month
Ace Hotel - Hoi Polloi - London, United KingdomF&B serviceFebruary 2018 - May 2018 · 4 months
CommuneEAST - London, United KingdomOtherJuly 2017 - September 2018 · 1 year and 3 months
CommuneEast is an ever expanding palace of ideals. A silver clad ideas and ‘vision’ institute, compiling the tastes of the future. A multimedia complexity of emoticons and smiles. CommuneEast is always seeking to provide a happy ending through a sensory climax of aesthetics.
St Martins Lane / Sanderson - London, United KingdomF&B otherAugust 2013 - June 2016 · 2 years and 11 months
Host - Receptionist
The modern Pantry - London, United KingdomFront Office receptionSeptember 2011 - September 2013 · 2 years and 1 month
Fashion Design and Production
London College of Fashion - London, United KingdomOctober 2015 - Now
Cert.HE. History, Literature and Creative Writing
Birkbeck, University of London - London, United KingdomOctober 2014 - June 2015
CatalanNative or fluent100%
EnglishNative or fluent100%
SpanishNative or fluent100%
- Event host
- F&B micros
- Honesty and loyalty
- Managing a team
- multiple inboxes
- multiple phone lines
- Staff supervision
- strong custo