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About me
Adaptable and efficient interpersonal skills. Aiming for consistent results, while acknowledging challenges as opportunities to grow.
Strong drive for improvement and innovation, constantly reaching for career goals. Available from November.
Experience
4 years and 1 month
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Front Office/ Night Audit
Amsterdam Marriott Hotel - Amsterdam, Netherlands
Room Division ManagementSeptember 2022 - October 2023 · 1 year and 2 monthsBalancing the accounts from day shift Managing front desk activity and handling guest check-ins and check-outs Updating all official documentation pertaining to the role Ensuring that all end-of-day activities have been successfully executed by employees in all departments Answering calls and queries related to potential booking Handling customer requests and complaints and directing other employees or departments accordingly
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Food & Beverage Specialist
Memories l - Apeldoorn, Netherlands
F&B serviceApril 2022 - September 2022 · 6 months*Involved in the pre-opening and startup dates of the Fine dining Restaurant *Ensure wide range of food and beverages selection available at all the time *Ensure sufficient stock of food provision *Monitor actual consumption and plan cost optimization for new orders *Oversee a small team for High-End service performance and overall flow
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Chef de Rang
De Librije*** - Zwolle, Netherlands
F&B serviceOctober 2021 - April 2022 · 7 monthsNetherlands, Zwolle 3 Michelin Stars Full dining experience. Netherland's #1 Restaurant 2022/23 Highest local cuisine quality Top High-end service performance, constant smooth flow Strong competitive working environment Acquire skills on Showmanship by presenting and detailing describing dishes and beverages (cocktails,wine) Extensive sommelier experience
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Food & Beverage Assistant
Courtyard by Marriott Amsterdam Arena Atlas - Amsterdam, Netherlands
F&B ManagementJuly 2021 - September 2021 · 3 months•Setting up the the dining areas by arranging tables and assisting with the preparation of the overall restaurant, to ensure smooth service flow •Keeping the bar and drink service areas fully stocked with beverages , while managing the inventory efficiently towards positive profit. •Taking both food and beverage orders and serving to guests at their table or throughout the restaurant area. •Ability to mix cocktails and create drinks to order
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Food And Beverage Management Trainee
Reethi Faru Resort - Maldive Islands, Maldives
F&B ManagementOctober 2020 - January 2021 · 4 months• Maximized profits by delivering an outstanding customer service. • Maintained and obtained profitable operations and high quality products and service levels. • Assisted in supervising restaurant and in room dining • Assisting the sales team in setting their rates as per market contract • Maintaining the in-house reservations systems
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Reservations Intern
Augustine, a Luxury Collection Hotel - Prague, Czechia
ReservationsMay 2019 - July 2019 · 3 months•Making reservations for customers based on their various requirements and budgetary allowances. • Processing payments and sending confirmation details to customers. • Sorting out any issues that may arise with bookings or reservations. • Selling and promoting reservation services. • Providing support to customers who may need to amend or cancel a reservation • Checking the availability of accommodation or transportation on the customers’ desired travel dates
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Front Office Intern
Augustine, a Luxury Collection Hotel - Prague, Czechia
ReceptionFebruary 2019 - April 2019 · 3 months• Check guests in and out of their rooms • Make recommendations for activities and restaurants • Answer the phone, take messages, and redirect calls to appropriate offices. • Answer all client questions and incoming calls. • Organize and maintain files and records; update when necessary • Oversee the office budget.
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Food and Beverage Intern
Hilton Vilamoura As Cascatas Golf Resort & Spa - Faro, Portugal
F&B serviceFebruary 2018 - July 2018 · 6 months• Worked in 3 different restaurants ; Two A La Carte Restaurants and the Buffet style Restaurant. • Providing excellent wait service to ensure satisfaction. • Experience in the Bar as a temporary Sommelier. • Taking customer orders and delivering food and beverages • Making menu recommendations, answering questions and sharing additional information. • Mise en Place, High Standard Service and Cleaning.
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Kitchen Trainee
Food & Beverage; Caux Palace - Montreux, Switzerland
F&B kitchenSeptember 2017 - January 2018 · 5 monthsCaux Palace | Caux, Switzerland *Mise en place of the cafeteria and fine dining restaurant *Ensure the F&B outlets are tidy and clean at all times * First time experience serving in a High-end restaurant, taking orders and explanation of dishes. *Preparation of food in the hot and cold kitchens; Mise en place, service and cleaning *Learning proper knife and food preparation techniques *Bake, grill, boil, steam; meats, vegetables, fish. *Present, garnish and arrange final dishes.
Education
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Bachelor of Arts in International Hospitality Management
Swiss Hotel Management School [ SEG ] - Montreux, Switzerland
September 2017 - October 2020 -
High School Diploma, BC Dogwood Diploma
Vancouver Canada - Vancouver, Canada
September 2016 - June 2017
Languages
4 languages
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English
Native or fluent
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Spanish
Native or fluent
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French
Professional working
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Portuguese
Limited working
Personal information
Nationalities
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Swiss
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Venezuelan
Date of birth
May 12th 1997
Skills
5 skills
- Adaptable
- Confident communicator
- Interpersonal skills
- Leadership
- Teamwork
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