Joseph Mucheche

Joseph Mucheche

Guest Service Agent at Novotel World Trade Centre
Lives in Dubai, United Arab Emirates

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About me

Impossible is nothing


3 years and 2 months

  • Guest Service Agent

    Novotel World Trade Centre - Dubai, United Arab Emirates

    Front Office reception
    May 2019 - Now · 8 months

  • Guest Service Agent

    Flora Hospitality - Dubai, United Arab Emirates

    Front Office reception
    May 2018 - May 2019 · 1 year and 1 month

    Welcoming guests and giving them a warm reception Check in and check out Attending to guest's requests Handling cash Showing guest's around the hotel and giving information about the hotel

  • Guest service executive

    Crowne plaza - Harare, Zimbabwe

    Front Office reception
    December 2016 - April 2017 · 5 months

    Facilitating a memorable guest experience from the time of arrival, during the stay right through to the guest’s departure by: Creating a warm and welcoming arrival for guests by ensuring a quick and effective check-in process as expected by the brand standards Distribution of mail and information to guests, responding to problems, arranging excursions and tours all in a friendly and timely manner Conducting site inspections/ show around of the hotel and its facilities to potential corporate & leisure guests

  • Brand ambassador

    Ster Kinekor - Harare, Zimbabwe

    Recreation & Leisure
    August 2015 - August 2016 · 1 year and 1 month

    Representing Ster Kinekor Movie House and interacting with target audience Attending Events, Trade Shows & Conferences to create buzz and drive business to the Movie House. Provide utmost customer service with extensive knowledge of Ster Kinekor Movie House product


  • LCCI Diploma in Marketing

    Speciss College - Harare, Zimbabwe

    September 2015 - April 2016

    Public relations Advertising Marketing

  • Bachelor of Arts in English and Theatre arts

    University of Zimbabwe - Harare, Zimbabwe

    August 2013 - August 2017

    English language and literature Theatre arts


1 language

  • English

    Native or fluent

Personal information


  • Zimbabwean

Work Permits

  • United Arab Emirates

Date of birth

March 03rd 1992

Driving License



4 skills

  • Advertising
  • Marketing
  • Opera PMS
  • Public Relations

Additional Information

1 information shared

Lawrence Tandare
Reservations Agent at Novotel World Trade Centre
Kalu Ikechukwu Samuel
Front Office Lobby Ambassadors-Concierge Agent at W Hotel Palm jumeirah Dubai
Mufaro Chabikwa
Guest Service Unit And Customer Care Representative at Etihad Airways
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