Joseph Mucheche

Joseph Mucheche

Guest Service Agent at Flora Inn Hotel
Lives in Dubai, United Arab Emirates
over 6 months ago

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Educated ,enthusiastic ,highly focused ,eager to learn ,hardworking and open to new experiences

Experience

  • Guest Service Agent

    Flora Inn Hotel - Dubai, United Arab Emirates

    Front Office reception
    June 2018 - Now · 7 months

    Welcoming guests and giving them a warm reception Check in and check out Attending to guest's requests Handling cash Showing guest's around the hotel and giving information about the hotel

  • Guest service executive

    Crowne plaza - Harare, Zimbabwe

    Front Office reception
    December 2016 - April 2017 · 5 months

    Facilitating a memorable guest experience from the time of arrival, during the stay right through to the guest’s departure by: Creating a warm and welcoming arrival for guests by ensuring a quick and effective check-in process as expected by the brand standards Distribution of mail and information to guests, responding to problems, arranging excursions and tours all in a friendly and timely manner Conducting site inspections/ show around of the hotel and its facilities to potential corporate & leisure guests

  • Brand ambassador

    Ster Kinekor - Harare, Zimbabwe

    Recreation & Leisure
    August 2015 - August 2016 · 1 year and 1 month

    Representing Ster Kinekor Movie House and interacting with target audience Attending Events, Trade Shows & Conferences to create buzz and drive business to the Movie House. Provide utmost customer service with extensive knowledge of Ster Kinekor Movie House product

Education

  • LCCI Diploma in Marketing

    Speciss College - Harare, Zimbabwe

    September 2015 - April 2016

    Public relations Advertising Marketing

  • Bachelor of Arts in English and Theatre arts

    University of Zimbabwe - Harare, Zimbabwe

    August 2013 - August 2017

    English language and literature Theatre arts

Languages

  • English
    Native or fluent
    100%

Skills

  • Advertising
  • Marketing
  • Opera PMS
  • Public Relations
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