Joseph Mucheche

Joseph Mucheche

Guest Service Agent at Novotel World Trade Centre
Lives in Dubai, United Arab Emirates

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About me

Impossible is nothing

Experience

3 years and 2 months

  • Guest Service Agent

    Novotel World Trade Centre - Dubai, United Arab Emirates

    Front Office reception
    May 2019 - Now · 8 months

  • Guest Service Agent

    Flora Hospitality - Dubai, United Arab Emirates

    Front Office reception
    May 2018 - May 2019 · 1 year and 1 month

    Welcoming guests and giving them a warm reception Check in and check out Attending to guest's requests Handling cash Showing guest's around the hotel and giving information about the hotel

  • Guest service executive

    Crowne plaza - Harare, Zimbabwe

    Front Office reception
    December 2016 - April 2017 · 5 months

    Facilitating a memorable guest experience from the time of arrival, during the stay right through to the guest’s departure by: Creating a warm and welcoming arrival for guests by ensuring a quick and effective check-in process as expected by the brand standards Distribution of mail and information to guests, responding to problems, arranging excursions and tours all in a friendly and timely manner Conducting site inspections/ show around of the hotel and its facilities to potential corporate & leisure guests

  • Brand ambassador

    Ster Kinekor - Harare, Zimbabwe

    Recreation & Leisure
    August 2015 - August 2016 · 1 year and 1 month

    Representing Ster Kinekor Movie House and interacting with target audience Attending Events, Trade Shows & Conferences to create buzz and drive business to the Movie House. Provide utmost customer service with extensive knowledge of Ster Kinekor Movie House product

Education

  • LCCI Diploma in Marketing

    Speciss College - Harare, Zimbabwe

    September 2015 - April 2016

    Public relations Advertising Marketing

  • Bachelor of Arts in English and Theatre arts

    University of Zimbabwe - Harare, Zimbabwe

    August 2013 - August 2017

    English language and literature Theatre arts

Languages

1 language

  • English

    Native or fluent

Personal information

Nationalities

  • Zimbabwean

Work Permits

  • United Arab Emirates

Date of birth

March 03rd 1992

Driving License

Yes

Skills

4 skills

  • Advertising
  • Marketing
  • Opera PMS
  • Public Relations

Additional Information

1 information shared

Connections
Lawrence Tandare
Reservations Agent at Novotel World Trade Centre
Kalu Ikechukwu Samuel
Front Office Lobby Ambassadors-Concierge Agent at W Hotel Palm jumeirah Dubai
Mufaro Chabikwa
Guest Service Unit And Customer Care Representative at Etihad Airways
View 11 connections
Following
Marsa Al Seef
Dubai, United Arab Emirates
Waldorf Astoria Dubai Palm Jumeirah
Dubai, United Arab Emirates
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Sulkshna Balkan
Dubai, United Arab Emirates
View 191278 members