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About me
Good Computer skills including Excel, Word and Powerpoint
Five years experience in customer service both face to face and phone based
Experience developing sales and marketing
Flexibility and Adaptability
Ability to Work Under Pressure, Enthusiasm to do wok or task
Initiative and Problem Solving
Good team Cooperation and communication skill
Experience
5 years and 2 months
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Accounts Clerk
Maam Facilities Management LLC - Abu Dhabi, United Arab Emirates
ReceptionJanuary 2018 - July 2018 · 7 months Knowledge to work on wish net front office Accounts system Receiving payment from guest and making payment receipt accordingly, submit cash to the general cashier and another copy to attach to contract. Taking follow-ups with the sales team for pending payments and for pending documents Checking daily arrival and departure on wish net and do check-in the guest accordingly on the wish net as per the average daily room rate. Do extension contracts as per apartment rental value Scanning all contracts and put it in the sharing folder Maintain and file all contracts in perspective file folder Run the night audit and prepare the daily revenue report Making LPO of approved the supplier quotation
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Coordinator
Ramada Plaza Hotel - Karachi, Pakistan
EventMay 2014 - March 2017 · 2 years and 11 months Maintains records and prepares reports of work activities; collects data to coordinate program activities with Recreation Department programs Evaluates equipment for purchase and assists in the development of specifications; orders materials and supplies; approves orders of materials and supplies by other staff associated with program area. Plan, organize, direct, schedule, supervise, and review activities of assigned staff. Making revenue sheet and submit to post in front office on a daily basis Making monthly basis, revenue summery to send our directors Cash handling of memberships and per day charges income Attend phone inquiries and provide them information about the membership rates and communicate effectively with according to their budgets Manage all sales related aspects of allocating accounts Review pricing and service levels and discuss with directors according to guest budgets . Always take a round of department premises to find out the maintenance and repairing work and after that make maintenance / repair report and send it to the concern department for further action. Sending staff sick leave / annual leave / casual leave to time office for salary purpose Identify new sales and marketing opportunities
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Coordinator
Avari Towers Hotel - Karachi, Pakistan
EventFebruary 2012 - September 2013 · 1 year and 8 months Prepare of BEO- Banquet Event Orders and responsible to ensure they are issued and distributed in a timely fashion. Prepare all typed materials like proposals, contracts,change forms and all other inter-departmental forms accurately. Distribute Daily Events reports to ensure communication to all internal departments throughout hotel. Answer banquet and outdoor catering sales inquiries and routing them to appropriate sales manager for handling. Monitor all correspondence to ensure it meets with Hotel policy and procedures. Respond within 24 hours to any Group, checking space/rates in system and communicating to respective Manager for further follow up. Worked closely with Banquet Manger to ensure all aspects of the event have been cost effective and serviced both clients and hotel needs. Respond to requests for proposals for small meetings / events including set-up, food and beverage needs, rooms and audio visual needs. Making day to day summery and events detail to send the G.M’s secretary.
Education
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HSC
Asian Institute of Technology & Management - Patan, Nepal
May 2000 - August 2002FSC -Pre -medical Physics Biology
Languages
2 languages
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English
Full professional
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Urdu
Full professional
Personal information
Nationalities
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Pakistani
Date of birth
July 15th 1982
Skills
11 skills
- Ability to Work Under Pressure, Enthusiasm to do
- Core java, Developing solution with Visual Basic
- Dynamic pages using JSP, Core XML, J2EE
- Five years experience in customer service both
- Flexibility and adaptability
- Good team Cooperation and communication skill
- , Implementing RDBMS concept with SQL 2000
- M.S Office , Database designing with MS Access 200
- Programming Business Logic using EJB, Advance Java
- Programming Essentials and Logic Building
- Website designing and Publishing with Front Page 2
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