Joshua Simpson

Joshua Simpson

Senior Club Leader at Skilful Gaming
Lives in Sheffield, United Kingdom
over 6 months ago

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I am currently a Languages with Tourism Undergraduate studying at Sheffield Hallam University. I have a strong interest in tourism and hospitality and an absolute love for language and culture. I have experience working in the hospitality industry particularly in digital marketing. I am highly adaptable; having worked and studied within United Kingdom, Spain and Italy.

Experience

  • Senior Club Leader

    Skilful Gaming - Sheffield, United Kingdom

    Other
    September 2018 - Now · 4 months

    Skilful Gaming are a newly formed non-profit organisation that deliver popular after school clubs in the Ecclesfield district in Sheffield. We provide an ethical context for children to build, create and engage in a shared virtual Minecraft world. My responsibilities include: • Leading children aged 7 to 11 in after school sessions, using game-based educational methods to achieve learning objectives. • To act as a role model to young people and manage the classroom. • Planning and creation of worksheets, books and other game-based material. • Input of ideas and suggestions to help improve and expand the club.

  • EMEA Digital Sales and Marketing Coordinator

    Meliá Hotels International - Palma, Spain

    Sales & Marketing
    July 2017 - July 2018 · 1 year and 1 month

    The Digital Sales & Marketing department ensures that the EMEA hotels achieve the total online income budget, for all the direct channels (Melia.com, MeliáRewards, Contact Center) and OTA´s (Online Travel Agencies). We ensure that the global online strategy is followed and provide support to the hotels. Involvement of all relevant topics to drive online sales to the EMEA properties include: • Analyses of figures by using tools like Booking Position and Google Analytics, supporting the hotels to find the best opportunities on different markets, depending on the customers behaviour. • Content revision and optimisation of Melia.com, supervising and supporting the hotels. • Working with metasearch like Trivago, TripAdvisor and Holidaycheck (hotel search engines). • Optimisation of the extranets of the OTAs (like booking.com or Expedia). • Creation of ads and reports in Expedia TravelAds, a pay-per-click program of Expedia. • Monitoring and reporting of rate parity issues.

  • Food and Beverage Intern

    Barcelo Hotel Group - Ibiza, Spain

    F&B service
    June 2016 - September 2016 · 4 months

    My responsibilities included: • Preparing and serving of food and beverages to the guests in a friendly and courteous manner in the restaurant and bar. • Responsible for the cleanliness and upkeep of the buffet, customer tables and general bar area. • To clean and check all glasses, crockery and cutlery before putting them into use. • To lay tables in the restaurant area, following the instructions of my supervisors and according to the hotel's standards. • Being courteous, warm and smiling whilst dealing with customers. Also, being efficient and serving with confidence in a past-paced environment.

Education

Languages

  • English
    Native or fluent
    100%
  • Spanish
    Full professional
    80%
  • Italian
    Limited working
    40%

Skills

  • Adaptable
  • Communcation
  • Digital marketing
  • Flexible
  • Great customer service
  • Leadership
  • Marketing
  • Organisational
  • Proactive
  • Reliable
  • Social Media
  • Teamworking
  • Tourism Management
Following
W Barcelona
Barcelona, Spain
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