Jose Enrique Lazaro Martin

Jose Enrique Lazaro Martin

Co-founder at Kaizen Sustainable Community
Lives in Majorca, Spain

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About me

Expert in business management specialized in hotels /tourism.
Faithful follower of the Japanese KAIZEN concept.

Experience

8 years and 7 months

  • Co-founder

    Kaizen Sustainable Community

    Human Resources
    January 2020 - Now · 4 years and 3 months

    - We are creating a community with the aim of helping companies achieve the sustainable development goals set by the UN's in the 2030 Agenda

  • Internal Auditor

    Meliá Hotels International - Illes Balears, Spain

    Finance & Accounting
    June 2019 - March 2020 · 10 months

    In the different departmental areas of 12 Operating Centers of the company with categories between 3 *** and 5 ***** we have: Helped to detect and identify business risks in all areas of the company for the audit committee and business owners. Assisted in fostering a culture of awareness of business ethics compliance and helping to understand the effectiveness of key strategic and operational controls, processes.

  • Business Operations Analyst

    W2M - Illes Balears, Spain

    Data and Analytics
    December 2018 - June 2019 · 7 months

    I coordinated a project that involved more than 20 national and international delegations for an optimization project in the company We made improvements in business processes which allowed us to know, identify and reduce causes of negative income, improving results

  • Deputy to Corporate Operations Manager Mediterranean

    Meliá Hotels International - Illes Balears, Spain

    Room Division Management
    July 2017 - September 2018 · 1 year and 3 months

    - Corporate Sales & Marketing Department We optimize work processes by reducing the time allocated and errors in negotiating prices and rates of hotels with the TTOO of Central Europe - Corporate Department Technical Services We optimized processes and updated the "Building Book" tool, which allowed us to have a real-time view of the situation of the 70 hotels and reduce risks of administrative sanctions. We carry out a hotel investment proposal with an increase in category. - Corporate Department Food & Beverages We standardize the A&B concepts of the Sol House and Sol Beach House brands. Policies and procedures and a cost policy were established, which allowed for less customer dissatisfaction as well as homogenization over time and cost reduction. We develop new value propositions creating new A&B concepts for other company brands. We make evaluations of alternatives between different suppliers that allow reducing the costs of Raw Materials.

  • Deputy to Guest Experience Manager

    Meliá Hotels International - Ciutadella de Menorca, Spain

    Guest Relations
    June 2016 - September 2016 · 4 months

    - We coordinate the different hotel departments to meet the needs of customers - We managed complementary services, treatments and welcomes of VIP people We managed comments, suggestions and published on social networks, tripadvisor ...

  • Deputy to Housekeeping Manager

    Eurostars Book Hotel - Munich, Germany

    Room Division Management
    June 2015 - September 2015 · 4 months

    Coordination and supervision of the cleaning team of the rooms and common areas of the hotel We manage Stock of products in the rooms. Letter of recommendation

  • Cook and Waiter

    NH Hotel, Utrecht - Utrecht, Netherlands

    F&B service
    June 2014 - September 2014 · 4 months

    Preparation of commands and Room Service, personal food preparation and reception of raw materials

  • Culinary Intership

    Centro Superior de Hostelería de Galicia (CSHG) - Santiago de Compostela, Spain

    F&B kitchen
    September 2013 - May 2014 · 9 months

  • Sales

    Banco CEISS - Zamora, Spain

    Sales
    June 2013 - September 2013 · 4 months

Education

  • Hospitality Business Management Diploma

    CSHG, Santiago de Compostela University

    September 2013 - June 2017

  • Diploma in Business Sciences

    Universidad de Salamanca - Soria, Spain

    September 2009 - June 2013

Languages

4 languages

  • Spanish

    Native or fluent

  • English

    Full professional

  • Galician

    Professional working

  • German

    Limited working

Personal information

Nationalities

  • Spanish

Date of birth

April 17th 1990

Driving License

Yes

Skills

15 skills

  • Ability to work under pressure
  • Adaptability
  • Customer orientation
  • Excellent time management
  • Good team work skills.
  • Guest Service
  • Honesty and loyalty
  • Hotel Management
  • judgment and decision making
  • Leadership skills
  • Microsoft Office
  • Opera PMS
  • strong interpersonal skills
  • - Strong planning skills
  • Willingness to Learn

Additional Information

2 informations shared

Connections
GIANCARLO PASTORE
Amministratore at CIPAS TM
Nélida Alonso
Guest Experience Coordinator at Meliá Hotels International
Kinga Simon
Sales and marketing at E-value
View 5 connections
Following
Marriott International Mandarin Oriental SBE Entertainment Group
SBE Entertainment Group
Los Angeles, CA, United States
Other members
Dimitar Kraychev
Illes Balears, Spain
Pau Arbona
Palma, Spain
Annabella Lynch Cummins
Port de Pollença, Spain
View more
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