Joy Kerstens

Joy Kerstens

Front Desk Receptionist at Kruisherenhotel Maastricht
Lives in Maastricht, Netherlands
over 6 months ago

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Currently I am a graduating student at the Hotel Management School Maastricht. I follow this Bacholer Degree with a lot of passion.

I would describe myself as a serious, responsible, open minded, hard worker who is eager to learn. I am a flexible, enthusiastic, social teamplayer who like to coach other employees. I am very well trained in upselling. I love working in the hospitality, and making the guests' stay beyond expectations is motivating me to work hard.

Experience

  • Boutique Agent by Nespresso Boutique Maastricht

    Nestlé Nespresso - Maastricht, Netherlands

    Other
    September 2016 - Now

    Advising costumers about the coffee, accessories and coffee machines. Making coffees at the tasting area and giving tutorials and advice. Hosting in the boutique, from welcoming the costumers to giving advise and answering the questions. Selling the coffee, accessories and machines.

  • Front Desk Receptionist

    Kruisherenhotel - Maastricht, Netherlands

    Other
    September 2014 - Now

  • Front Desk Receptionist

    Kruisherenhotel Maastricht - Europe

    Other
    September 2014 - Now

  • Receptionist

    Conservatorium Hotel - Amsterdam, Netherlands

    Front Office reception
    January 2013 - August 2014

  • Trainee Floor supervisor

    Hilton Antwerp - Antwerp, Belgium

    Housekeeping
    August 2012 - January 2013

  • Trainee operations

    NH Zandvoort - Zandvoort, Netherlands

    F&B service
    February 2011 - April 2011

Education

Languages

  • Dutch
    Native or fluent
    100%
  • English
    Full professional
    80%
  • German
    Limited working
    40%
  • Spanish
    Notions
    20%
Connections
Krisantus Sutrisno
Intern at Four Seasons Hotel
GIANCARLO PASTORE
Amministratore at CIPAS TM
Following
Jannah Hotels & Resorts
Abu Dhabi, United Arab Emirates
AccorHotels
Issy-les-Moulineaux, France
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Maastricht, Netherlands
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