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A hotel professional with 8 years experience in Sales, Front Office, Client Relationship, Reservations and Revenue Management.
5 years and 5 months
Sales & Reservations Manager
Avari Dubai Hotels and Apartments - Dubai, United Arab EmiratesRevenue ManagementAugust 2014 - Now · 5 years and 5 months
Duties and Responsibilities: Control rates for group business, low yield rooms allocations, complimentary rooms and upgrading, group space blockage and timely wash, especially during the peak season and/or high demand days when expected occupancy is above 85%. Checks regularly and disseminates information on market situation including; weekly check and report on booking trend in the market through exchanges with competitors, test calls and reports on seasonal rates book-able at competitor hotels, etc. Conducting market and competitor analysis and adjusting daily rates accordingly. Facilitating weekly Yield and Revenue Meeting along with the rate strategy meeting to discuss forecast and current market trends. Preparing Weekly Revenue report for the sales meeting, Competitive Market intelligence report for online booking engines. Maximize employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations. Train employees ensuring that they have the necessary skills to perform their duties with the maximum levels of productivity and efficiency. Maintains good working relations with other departments, particularly Front Office and keeps close contact with regular guests, ensuring their needs are identified, and relayed to concerned departments for service delivery. Do clients call on daily basis to generate new accounts focusing on group business and FIT. Prepares Daily Sales Report indicating leads and materialize business.
BS Mass Communication
West Visayas State University - Iloilo City, PhilippinesJune 1996 - March 2000
United Arab Emirates
Date of birth
December 23rd 1978
- Hardworking and able to relate well to people from
- Highly motivated and easily trainable.
- Knowledgeable in IDS, PROTEL, FIDELIO, OPERA and P
- Persuasiveness, Adaptability & Innovation.