Joycelyn Soufi-CHRP/CHRM

Joycelyn Soufi-CHRP/CHRM

HR/Administration Assistant at Future Pipe Industries
Lives in Dubai, United Arab Emirates

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About me

A Certified Human Resource Professional with over 10 years of progressive experience in Human Resources and Administration. With extensive training and knowledge in Human Resource Management in all HR core issues to the extent of implementing policies and procedures for both people and processes to align the organizational objectives. Can perform all activities in the HR area with professional expertise:

• Recruitment, Hiring and HR Operations
• Administration and Management
• UAE Labor Law
• Talent/Performance Management
• Payroll Administration
• Learning & Training Development
• Employee Service Relation
• HR Policy & Organizational Design

Certification Professional Qualifications:
• Certificate in Train the Trainer ILM Certificate (Eminent Educational Institute, Dubai UAE)
• Certificate in Human Resource Professional ACI Certificate (ITI, Institute, Dubai, UAE)
• Certificate in Human Resource Manager ACI Certificate (ITI, Institute, Dubai, UAE)
• Certificate in Human Resource Consultant ACI Certificate (ITI, Institute Dubai, UAE)
• HR Admin and UAE Labour Law - Filipino Institute


16 years and 6 months

  • Trainer

    Filipino Institute, Dubai - Dubai, United Arab Emirates

    Human Resources
    April 2019 - Now · 9 months

    I am conducting training in Human Resource Management as a part-time HR trainer. As an HR Trainor, I'm designing learning modules to the learners by applying an instructional design and training needs analysis.

  • HR/Administration Assistant

    Future Pipe Industries - Dubai, United Arab Emirates

    Administration & General
    April 2012 - Now · 7 years and 9 months

    Direct coordinating and support the Administration manager is all administrative processes. • HR: process and prepared all the requirements needed in residence visa processing from end to end, including visa applications outside UAE and ensure all visas will be done before the travel dates required. Update knowledge of legal or regulatory environments as per UAE Labour Law. • Travel Coordinator: Sourcing travel providers, such as airlines and travel agencies for cost efficiency. Negotiate fare quotes and maintaining corporate discount agreements in all vendors in hotel industries. Ensure the completion of necessary statistical reports especially travel and hotel reservations. • Admin: Organize company events and business conferences/meetings. Receive invoices from vendors and process all related documents required and forward to Accounts for payment. Assist staff with administrative duties as requested like driver requests monitor the company car’s renewal along with the Salik account.

  • Administration Officer

    BUDGET RENT A CAR - UAE - Dubai, United Arab Emirates

    Administration & General
    January 2009 - April 2012 · 3 years and 4 months

    Support and assist all administrative processes. • Admin: Performing day-to-day administrative tasks such as maintaining information files and processing paperwork, like as acquiring, Business correspondences, Memos, minutes of the meeting, filing/recording confidential files, including tenancy contract, trade license & all administrative documentation. • Travel: Process the employee's annual air ticket along with the newly hired and repatriation. • HR: Assist the newly hired employee in visa processing from end to end.

  • I.T. Recruitment Specialist

    INFORMATION PROFESSIONAL, INC - Valenzuela, Philippines

    Human Resources
    January 2008 - October 2008 · 10 months

    • Job requirement: Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities as per the client requirements. • Initial Screening: Assess and review applications from various channels and conduct preliminary assessments through applications screening and phone interviews for job applicants to obtain information on work history, training, education, or job skills. • Admin: Maintain and update applicant information in the database. Source out candidates for IT positions with the ability to meet deadlines for line-ups and client submission.

  • HR & Admin Assistant

    WS PACIFIC PUBLICATIONS, IN - Valenzuela, Philippines

    Human Resources
    July 2007 - January 2008 · 7 months

    Roles and responsibilities: • Check and processes DTR, Overtime Slips and SL/VL filed for payroll computation. • Prepares a summary of deductions for all Account Receivables • Responsible for the timely & accurate processing of payroll from computation to pay slip distribution. Takes the lead in the resolution of payroll-related disputes and enhancement of the payroll process and system. • Responsible for the computation of 13th month & terminal pay of resigned employees • Responsible for the timely preparations and submissions of government mandatory reports. • Submits a monthly report on gross income, overtime pay and holiday pay, and to HRD Manager Administrative • Monitors attendance and employees: lates, absences, under times unpaid SL/VL • Submits reports on employee’s attendance violations to HRD Manager for disciplinary action • Responsible for disseminating HR related memorandums to all divisions • Maintain/updates employees information in ERIC System • Assist the HRD Manager in monitoring and posting of employees anniversary dates & Birthdays • Maintain and updates the HR Bulletin Board i.e. projects/program, announcement etc. • Helps to maintain and updating 201 files • Handles confidential matters related to employees salary & benefits Hiring And Recruitment • Process the personnel requisition submitted by concerned department for manpower pooling • Responsible for posting of job advertisement to newspaper and online job posting agencies • Conduct pre-screening of resumes and schedules them for an initial interview with the HRD Manager • Administers pre-employment tests: numerical computations, perceptual reasoning verbal reasoning and personality test • Schedules qualified applicants for the final interview with the division manager • Conducts orientation to newly hired employees • Monitors and updates the plantilla of employees in the company(project workers, contractual, probationary and regular employees

  • HR Benefits Personnel / Recruitment Specialist

    LET’S FACE IT INC. - Angeles, Philippines

    Human Resources
    June 2004 - August 2006 · 2 years and 3 months

    Roles and responsibilities: • Coordinates and transacts with different government agencies, regarding government-mandated benefits. • Ensures the timely preparation, encoding and submission of the required SSS reports. • Facilitates the concerns and answers the inquiries of employees regarding their government-mandated benefits including verification of employees’ contribution. • Processes the application and approval of maternity benefits, salary and calamity loans, and sickness benefits of employees. • Monitors and ensures that all amount receivables from SSS such as maternity and sickness reimbursements are filed on time and received by the company. • Reconciles employee’s accounts and contribution to SSS/ Philhealth. • Assists the HR Department in its recruitment. • Complies with prescribed company rules and regulations. • Discuss company policies for newly hired employee • Performs others duties that may be assigned from time to time.

  • HR Officer / Secretary


    Human Resources
    May 2002 - March 2004 · 1 year and 11 months

    Roles and responsibilities: • Prepare correspondence, reports, and materials for presentations. • Maintain President's calendar. • Setup and coordinate meetings and conferences. • Create, transcribe, and distribute meeting agendas and minutes. • Answer telephones and handle in the appropriate manner. • Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. • Maintain hard copy and electronic filing system. • Supervise support staff. • Responsible for all human resource activities to include employment, compensation, labour relations, benefits, and training and development. • Interview job applicants; review application/resume; evaluate applicant skills and make recommendations regarding applicant's qualifications. • Develop and maintain the relationship with employment agencies, universities and other recruitment sources. • Prepare and maintain company salary structure, job documentation, and job evaluation systems. Complete salary survey questionnaires. • Prepare, process and distribute payroll. • Design and conduct new employee orientations. • Administer and explain benefits to employees, serve as the liaison between employees and insurance carriers. • Recommend, develop and schedule training and development courses. • Provide advice, assistance and follow-up on company policies, procedures, and documentation. • Coordinate the resolution of specific policy-related and procedural problems and inquiries. • Other duties as assigned.


  • Train the Trainer

    Eminent Training Centre - Dubai, United Arab Emirates

    March 2019 - March 2019

  • Certified Human Resource Consultant

    Blue Ocean Academy - Corporate Training Institute - Dubai, United Arab Emirates

    February 2019 - February 2019

  • Learning and Development-CIPD Qualifications

    ICS Learn - London, United Kingdom

    January 2019 - September 2019

    I am pursuing to gain professional knowledge in Learning and Development in Level 3 at ICS Learn, UK, to enhance my expertise in Human Resource Development and to become an effective HR or L&D practitioner that can be an asset of the organization and help to improve the strategic and aligning the set goals of the organization through their vision and mission.

  • Certificate in Human Resource Manager

    Blue Ocean Academy-Corporate Training Institute - Dubai, United Arab Emirates

    October 2018 - December 2018

    Completion of the Certification in Human Resource Manager

  • Certificate in Human Resource Professional

    Blue Ocean Academy-Corporate Training Institute - Dubai, United Arab Emirates

    October 2018 - December 2018

    Completion of the Certification in Human Resource Professional

  • Bachelor of Science in Psychology

    Adamson University - Manila, Philippines

    June 1998 - March 2002

    Completion of the Bachelor Degree in Science major in Psychology


2 languages

  • Tagalog

    Native or fluent

  • English

    Full professional

Personal information


  • Philippine


8 skills

  •  Administration and Management
  • Communication skills
  • Employee Service Orientation
  • Good in microsoft
  • Learning and Development
  • Management of Personnel Resources
  • Recruitment, Hiring and HR Operations
  • uae labor law
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