João Simões de Almeida

João Simões de Almeida

Client Success Specialist at The Hotels Network
Lives in Barcelona, Spain

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About me

A motivated and proactive team player, seeking to enhance entrepreneurial knowledge and learn about new technology and business models in the hospitality industry.

Experience

3 years and 7 months

  • Client Success Specialist

    The Hotels Network - Barcelona, Spain

    Account Management
    October 2021 - Now · 2 years and 6 months

    Managed accounts based in Portugal, Brazil, Turkey, South Africa, UAE, and Australia; Cooperated with Market Managers in converting prospects into clients; Suggested data-oriented initiatives for hoteliers to optimize their direct channel; In charge of upselling products to current clients; Coordinated with the technical team for troubleshooting.

  • Sales & Marketing Trainee

    Small Portuguese Hotels - Lisbon, Portugal

    Marketing
    May 2021 - June 2021 · 2 months

    Organized and attended member site visits; supported website and social media content creation; conducted data entry and quality control procedures.

  • Sales Trainee

    Four Seasons Hotel Ritz Lisbon - Lisbon, Portugal

    Sales
    May 2019 - July 2019 · 3 months

  • Food & Beverage Trainee

    Four Seasons Hotel Ritz Lisbon - Lisbon, Portugal

    F&B service
    January 2019 - May 2019 · 5 months

    Following my Rooms Division internship, I had the opportunity of rotating through the following Food and Beverage departments: • Stewarding • Piano Bar • Varanda Restaurant • Room Service • Banquets • Catering & Conference Services

  • Rooms Division Trainee

    Four Seasons Hotel Ritz Lisbon - Lisbon, Portugal

    Room Division Management
    October 2018 - December 2018 · 3 months

    As a trainee, I had the opportunity to be involved in the operations of the following Rooms Division departements: ▪ Housekeeping ▪ Concierge ▪ Reservations/PBX ▪ Room Assignment ▪ Reception ▪ Ambassador

  • Front Desk Agent Trainee

    AlmaLusa Baixa/Chiado - Lisbon, Portugal

    Reception
    April 2017 - April 2017 · 1 month

Education

  • MSc Hospitality, Entrepreneurship and Innovation

    Glion Institute of Higher Education - Glion-sur-Montreux, Switzerland

    September 2019 - February 2021

  • BSc International Business

    University of Sussex - Brighton, United Kingdom

    September 2015 - July 2018

Languages

3 languages

  • Portuguese

    Native or fluent

  • English

    Native or fluent

  • Spanish

    Notions

Personal information

Nationalities

  • Portuguese

Date of birth

June 14th 1996

Driving License

Yes

Connections
Hermes Recruit
Cruise Ship Careers at Hermes Recruitment
Miguel Luís
Marketing and Employer Branding Manager at The Key Talent
Following
SiteMinder
SiteMinder
United Kingdom
Soho House Barcelona
Soho House Barcelona
Barcelona, Spain
Glion Institute of Higher Education
Glion Institute of Higher Education
Glion-sur-Montreux, Switzerland
Other members
Beatriz Freitas
Porto, Portugal
Diogo Martins
Barcelona, Spain
Ziad Chalhoub
Barcelona, Spain
John Lohr
Barcelona, Spain
Édi Borges
London, United Kingdom
View more
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