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About me
Hello,
I am Berto Ribas, Receptionist at Ibiza Gran Hotel 5* GL and Hotel Management MBA Graduate at EAE Business School (Ostelea Barcelona).
I have been working for more than 6 years in top hospitality properties in a luxe destination as Ibiza.
Experience
9 years and 7 months
-
Receptionist
Ibiza Gran Hotel *****GL - Ibiza, Spain
ReceptionApril 2017 - Now · 7 yearsAchievements/Tasks Welcoming guests, checkin/out process, billing through Opera PMS, room assignment, problem solving, back-up tasks, reservations, cross-selling & upselling. Recognition as a valuable member of the team, skilled in teamwork with a possitive mind.
-
Project Manager - Trainee Program
NH Collection Gran Hotel Calderon ***** - Barcelona, Spain
Project ManagementJanuary 2019 - April 2019 · 4 monthsAchievements/Tasks Vissible head of the different projects of the Hotel. Such as the creation of a Green Comitee of employees concerned about the environment, social impact and ecological footprint of the Company. Achievements: 90% Reduction of non reusable plastics as straws, plastic glasses, etc. Finding new suppliers of reusable & eco-green products for the hotel. Creation of social and environmental events such as food collection for the people in need and monthly day-trips to Barceloneta beach in order to clean all garbage on the sand.
-
Receptionist
Sirenis Hotels & Resorts - Ibiza, Spain
ReceptionMay 2016 - October 2016 · 6 months -
Co-Manager
Almacenes Aragon Ibiza - Ibiza, Spain
ManagementMarch 2015 - April 2016 · 1 year and 3 months -
Receptionist
Hotel Gran Sol Ibiza - Sant Antoni de Portmany, Spain
ReceptionMay 2013 - September 2013 · 5 months -
Tourism Information Office - Trainee
Ajuntament de Sant Joan de Labritja; Sant Joan de Labritja - Ibiza, Spain
Travel GuideMay 2012 - October 2012 · 6 monthsAchievements/Tasks Creation of the first Tourism Information Office of the municipality of Sant Joan. Informing users about all facilities and spots of the area, such as beaches, bike routes, hike routes, snorkel spots, markets and events.
Education
-
Master in Hotel and F&B Management
EAE Business School / Ostelea Barcelona; Barcelona
September 2018 - September 2019 -
2 Exchange Semesters
Fachhochschule Kempten. Kempten, Bavaria Germany
September 2014 - June 2015 -
Bachelor in Tourism
Universitat de les Illes Balears- UIB; Ibiza
September 2010 - June 2015 -
Universidad de las Islas Baleares - Turismo
September 2010 - September 2016
Languages
5 languages
-
Catalan
Native or fluent
-
Spanish
Native or fluent
-
English
Native or fluent
-
Italian
Professional working
-
German
Professional working
Personal information
Nationalities
-
Spanish
Date of birth
December 01st 1991
Skills
12 skills
- Comunication skills
- Customer Care
- Grand luxe
- Lightroom
- Luxe
- Ms mac
- MS Office
- Organizational skills
- - Photography
- Photoshop
- Sales
- Wordpress
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