Juan Alberto Ribas Ortiz

Juan Alberto Ribas Ortiz

Receptionist at Ibiza Gran Hotel *****GL
Lives in Ibiza, Spain

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About me

Hello,

I am Berto Ribas, Receptionist at Ibiza Gran Hotel 5* GL and Hotel Management MBA Graduate at EAE Business School (Ostelea Barcelona).

I have been working for more than 6 years in top hospitality properties in a luxe destination as Ibiza.

Experience

9 years and 7 months

  • Receptionist

    Ibiza Gran Hotel *****GL - Ibiza, Spain

    Reception
    April 2017 - Now · 7 years

    Achievements/Tasks Welcoming guests, checkin/out process, billing through Opera PMS, room assignment, problem solving, back-up tasks, reservations, cross-selling & upselling. Recognition as a valuable member of the team, skilled in teamwork with a possitive mind.

  • Project Manager - Trainee Program

    NH Collection Gran Hotel Calderon ***** - Barcelona, Spain

    Project Management
    January 2019 - April 2019 · 4 months

    Achievements/Tasks Vissible head of the different projects of the Hotel. Such as the creation of a Green Comitee of employees concerned about the environment, social impact and ecological footprint of the Company. Achievements: 90% Reduction of non reusable plastics as straws, plastic glasses, etc. Finding new suppliers of reusable & eco-green products for the hotel. Creation of social and environmental events such as food collection for the people in need and monthly day-trips to Barceloneta beach in order to clean all garbage on the sand.

  • Receptionist

    Sirenis Hotels & Resorts - Ibiza, Spain

    Reception
    May 2016 - October 2016 · 6 months

  • Co-Manager

    Almacenes Aragon Ibiza - Ibiza, Spain

    Management
    March 2015 - April 2016 · 1 year and 3 months

  • Receptionist

    Hotel Gran Sol Ibiza - Sant Antoni de Portmany, Spain

    Reception
    May 2013 - September 2013 · 5 months

  • Tourism Information Office - Trainee

    Ajuntament de Sant Joan de Labritja; Sant Joan de Labritja - Ibiza, Spain

    Travel Guide
    May 2012 - October 2012 · 6 months

    Achievements/Tasks Creation of the first Tourism Information Office of the municipality of Sant Joan. Informing users about all facilities and spots of the area, such as beaches, bike routes, hike routes, snorkel spots, markets and events.

Education

  • Master in Hotel and F&B Management

    EAE Business School / Ostelea Barcelona; Barcelona

    September 2018 - September 2019

  • 2 Exchange Semesters

    Fachhochschule Kempten. Kempten, Bavaria Germany

    September 2014 - June 2015

  • Bachelor in Tourism

    Universitat de les Illes Balears- UIB; Ibiza

    September 2010 - June 2015

  • Universidad de las Islas Baleares - Turismo

    September 2010 - September 2016

Languages

5 languages

  • Catalan

    Native or fluent

  • Spanish

    Native or fluent

  • English

    Native or fluent

  • Italian

    Professional working

  • German

    Professional working

Personal information

Nationalities

  • Spanish

Date of birth

December 01st 1991

Skills

12 skills

  • Comunication skills
  • Customer Care
  • Grand luxe
  • Lightroom
  • Luxe
  • Ms mac
  • MS Office
  • Organizational skills
  • - Photography
  • Photoshop
  • Sales
  • Wordpress
Connections
Paula Pedrajas
Concierge Agent at 7Pines Resort Ibiza
Douglas Maximus
Office Manager at Africa Centre for Work Based Learning
Following
The Arts Club Dubai
The Arts Club Dubai
Dubai, United Arab Emirates
Al Bandar Rotana & Al Bandar Arjaan by Rotana Al Jaddaf Rotana
Al Jaddaf Rotana
Dubai, United Arab Emirates
Other members
View more
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