Juan Manuel Solano Moreno

Juan Manuel Solano Moreno

Shift Leader Front Desk at Seashells Resort at Suncrest
Lives in Malta, NY, United States
over 6 months ago

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Experience

  • Shift Leader Front Desk

    Seashells Resort at Suncrest - Malta, MT, United States

    Front Office reception
    July 2017 - Now

    Welcoming guests upon arrival,creating bookings,allocating rooms,check in check out,processing payments of accomodations and eco tax,sending confirmations,recording complaints,processing cancellations,leaving notes in handover book,printing arrivals,new arrivals,preparation,allocation,room moves,upgrading rooms and board basis,booking excursions and taxis,delivering messages to rooms from agencies or representatives,taking days by the pool during summer season,and weekend breaks during winter season. Dealing with guest and facing issues and complaints. Training trainees, doing departures... Use of Opera System.

Languages

  • English
    Full professional
    80%
  • Italian
    Professional working
    60%
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