Juan Manuel Solano Moreno

Juan Manuel Solano Moreno

Shift Leader Front Desk at Ax Seashells Resort at Suncrest
Lives in Barcelona, Spain
over 6 months ago

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Experience

  • Front Desk Receptionist

    Senator Hotels & Resorts - Barcelona, Spain

    Other
    November 2018 - Now · 3 months

  • Shift Leader Front Desk

    Ax Seashells Resort at Suncrest - Malta

    Other
    July 2017 - Now · 1 year and 7 months

    Welcoming guests upon arrival,creating bookings,allocating rooms,check in check out,processing payments of accomodations and eco tax,sending confirmations,recording complaints,processing cancellations,leaving notes in handover book,printing arrivals,new arrivals,preparation,allocation,room moves,upgrading rooms and board basis,booking excursions and taxis,delivering messages to rooms from agencies or representatives,taking days by the pool during summer season,and weekend breaks during winter season. Dealing with guest and facing issues and complaints. Training trainees, doing departures... Use of Opera System.

Languages

  • Spanish
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Italian
    Professional working
    60%
Following
Hotel Grums
Barcelona, Spain
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