Juliana Rizo

Juliana Rizo

Owner at Posh My Style
Lives in Sao Paulo, Brazil
over 6 months ago

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Experience

  • Event Producer

    Case Imagine - Europe

    Other
    October 2014 - Now

    Responsible for the XBOX's VIP Lounge at the Brasil Game Show, the largest gaming convention in Latin America. Key Responsibilities: - Monitored access to the VIP Lounge - Handled enquiries and requests, promptly and efficiently - Ensured that all Guest supplies and amenities were offered and replenished to the required standards - Served as the main point of contact for VIP Guests and ensured all departments were fully briefed on their requirements - Sought verbal feedback from customers on a regular basis and responded to all Guest queries in a timely and efficient manner - Ensured the VIP Lounge was properly maintained at all times - Kept the VIP Lounge running smoothly

  • Team Assistant Manager

    iLUKA - Europe

    Other
    May 2014 - Now

    Coordination of iLUKA Host Team during the 2014 FIFA World CUP for the Johnson & Johnson Programme. Key Responsibilities: - Coordination of on-site operations related to host training and host games time operations - Host team scheduling - Day-to-day management of the host team - Coordination of all designated host team elements of the hospitality program - Preparation of the Operations Manual for the event team - Assisted Associate Director with pre-event logistics planning, preparations and implementation

  • Chile National Rugby Team's Liaison Officer

    CBRu - Confederacao Brasileira de Rugby (Brazilian Rugby Confederation)) - Europe

    Other
    April 2014 - Now

    Worked as Chile National Rugby Team's Liaison Officer before and during their stay in Brazil for the match Brazil x Chile. Key Responsibilities: - Liaison between the competition administrators and team staff - Accompanied the team delegation from the time that the team arrived in Brazil until the end of the team’s official stay - Organized and supported the team with any on-site issues ranging from accommodation to logistics - Coordination of logistics of all transport of team from airports, hotels and Tournament venues with Team Manager - Acted as translator and interpreter when requested - Attended all official meetings and social events as directed by the Team Manager

  • International Business Etiquette and Corporate Image Trainer

    INFRAMÉRICA CONCESSIONARIA DO AEROPORTO DE BRASILIA SA - Europe

    Other
    February 2014 - Now

    Designed, prepared and lectured a tailor-made training programme for the Brasília International Airport staff of the new VIP Lounge. Subjects covered include: - International Business Etiquette - Professional Image - Customer Services - International Protocol - Communication Strategies

  • Liaison Officers Manager

    CBRu - Confederacao Brasileira de Rugby (Brazilian Rugby Confederation)) - Europe

    Other
    January 2014 - Now

    Liaison Officers Manager at the IRB Women Sevens World Series.

  • Public Speaker (Palestrante)

    Groupe SEB - Europe

    Other
    May 2012 - Now

    Topics: - Personal Branding - Netiquette - Customer Service Strategies

  • Owner

    Posh My Style - Europe

    Other
    December 2009 - Now

  • Portugal National Rugby Team's Liaison Officer

    CBRu - Confederacao Brasileira de Rugby (Brazilian Rugby Confederation)) - Europe

    Other
    November 2013 - November 2013

    Worked as Portugal National Rugby Team's Liaison Officer before and during their stay in Brazil for the test match Brazil x Portugal. Key Responsibilities: - Liaison between the competition administrators and team staff - Accompanied the team delegation from the time that the team arrived in Brazil until the end of the team’s official stay - Organized and supported the team with any on-site issues ranging from accommodation to logistics - Coordination of logistics of all transport of team from airports, hotels and Tournament venues with Team Manager - Attended all official meetings and social events as directed by the Team Manager

  • Uruguay National Rugby M19 Team's Liaison Officer

    CBRu - Confederacao Brasileira de Rugby (Brazilian Rugby Confederation)) - Europe

    Other
    September 2013 - September 2013

    Key Responsibilities: - Liaison between the competition administrators and team staff - Accompanied the team delegation from the time that the team arrived in Brazil until the end of the team’s official stay - Organized and supported the team with any on-site issues ranging from accommodation to logistics - Coordination of logistics of all transport of team from airports, hotels and Tournament venues with Team Manager - Acted as translator and interpreter when requested - Attended all official meetings and social events as directed by the Team Manager

  • Teacher (Professora Convidada)

    Senac - Europe

    Other
    January 2013 - March 2013

    Teacher at Senac's Hospitality Management Program. Courses lectured: - Customer Service Strategies - Hospitality Marketing

  • Volunteer

    Brazilian Rugby Confederation (CBRu - Confederação Brasileira de Rugby) - Europe

    Other
    January 2013 - January 2013

    Worked at Heineken's VIP box assisting international VIP guests during the event.

  • Volunteer

    2014 FIFA World Cup Organising Committee Brazil - Europe

    Other
    November 2012 - December 2012

    Worked at the Protocol, Transportation and Catering departments of the LOC (Local Organising Committee) and assisted directly the FIFA’s Logistic Manager.

  • Marketing and International Relations Manager

    Metalan Metalizados e Laminados Plásticos Ltda. - Europe

    Other
    February 2008 - December 2009

  • Receptionist

    The Chester Grosvenor and Spa - Europe

    Other
    July 2004 - December 2004

  • Food and Beverage Trainee

    Hotel Hoeri am Bodensee - Europe

    Other
    June 2003 - September 2003

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