Julien Gabrielli

Julien Gabrielli

Receptionist, Night auditor ( Internship ) at Hotel Trianon Palace 4* (Waldorf Astoria collection, Hilton Group )
Lives in Montreux, Switzerland
over 6 months ago

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Looking for a Management Training position in the Room Division Department starting in October 2016.
Key Skills:
- High guest service skills.
- Outstanding capacity to multitask.
- Good flexibility.
- Ability to work well under-pressure.

Experience

  • Receptionist, Night auditor ( Internship )

    Hotel Trianon Palace 4* (Waldorf Astoria collection, Hilton Group ) - Versailles, France

    Front Office reception
    July 2015 - January 2016

    -Answered guest’s inquiries in person, by phone and on email. -Performed check-in and check-out procedures and managed a booking system -Allocated rooms following guest preferences handed out the keys -Verified all account postings and balances, prepared bills, took payments and handled cash. -Prepared the openings, created and updated the VIP list and prepared all the documents necessary at the reception. -Provided a luxurious and tailor-made service and followed the "Waldorf Astoria" and "American Express Fines Hotels and Resorts" Standards. -Tracked room revenues, occupancy percentages, and other front office statistics. -Prepared a summary of cash, check,credit card activities, and a result of operation management. -Prepared of End of day procedure, and ran End of day process in property management system ( OnQ)(PMS). -Understood principles of auditing, balancing and closing out accounts. -Faced and handled situations and challenging problems when you are only 2 night auditors.

  • Assistant storage manager, Financial department ( internship )

    Hotel Le Fouquet's 5* Paris (Lucien Barrière Group) - Paris, France

    Finance/Accounting
    July 2014 - December 2014

    -Supervised and trained a team of three employees. -Contacted suppliers to resolve missed deliveries, short shipments and pricing discrepancies. -Implemented systems to avoid situations like over-stocking or out-of-stock, coordinated regular inventories with storeroom personnel and department heads. Communicated with finance department for timely payment of bills. -Ensured that the department works closely with the chef and the F&B Director to purchase the highest quality products at the lowest prices. -Supervised the day-to-day functions of the receiving clerk, including proper documentation in line with the hotels purchasing and receiving procedures. -Performed variance analysis and cost analysis. Worked with other departmental heads to review budget allocation and expenditure. -Identified key cost cutting measures and implemented them. -Implemented procedures cost control and standard cost. -Created spreadsheets reports, purchase and sales invoices, Bank reconciliation, generated Financial statements.

  • Crew member

    McDonald's Corporation - Dreux, France

    F&B service
    July 2012 - August 2012

    -Worked under pressure. -Took orders and served guests. -Managed a cash desk. -HACCP procedures.

  • Internship

    Hotel Normandy Barrière 5* (Lucien Barrière Group) - Deauville, France

    Front Office reception
    February 2010 - February 2010

    Cross-training. ( Front office, Food and Beverage, Housekeeping)

Education

  • BBA

    Hotel Institute Montreux - Montreux, Switzerland

    October 2013 - June 2016

  • A Level Exam, Graduated with honors, (specialization: Economy)

    St Pierre, St Paul High School - Dreux, France

    September 2006 - June 2013

Languages

  • French
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Spanish
    Full professional
    80%
  • German
    Notions
    20%

Other

  • Other skills

    Other skills

Following
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