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Seeking challenging opportunities to enhance my experience in a fast paced business environment and develop my skills to grow into a more experienced position.
Premier homes - Dubai, United Arab EmiratesReal EstateJanuary 2016 - November 2018 · 2 years and 11 months
• Manage and follow up day to day several apartments • Coordinating and administering services such as catering • Ensure customer satisfactions • Take immediate action for any emergency call • Business Development • Manage and drive full maintenance team • Collect rent and manage cash flow • In charge of supplier payments • Establishes rental rate by surveying local rental rates • Calculating overhead costs, depreciation and profit goals • Attracts tenants by advertising, vacancies • Obtaining referrals from current tenants • Explaining advantages of location and services • Showing units • Portfolio of +500 clients and around 45 apartments
Shishfish restaurant - Dubai, United Arab EmiratesF&B serviceSeptember 2015 - December 2015 · 4 months
• Manage waiters • Managing the sales operations • Produce excellent customer service • Look at the cleanliness of the restaurant
Izan Hotel - Brussels, BelgiumF&B serviceNovember 2012 - July 2015 · 2 years and 9 months
• Organize, direct and evaluate the Food & Beverage Service • Manage staff organizations • Managing the sales operations • Sales production • Performing quality checks and reviewing customer feedback • Purchase and inventory control • Replenishment of goods • Assess customer satisfaction • Check that the administration and work routines are performed in correct ways • Provide practical health and safety regulations
Izan Hotel - Brussels, BelgiumF&B serviceOctober 2010 - November 2012 · 2 years and 2 months
• Home, advice and customer service • Promote Menu • Sales production • Managing the sales operations • Room preparation • Preparation buffet (hot and cold) • Room service
Euphony Benelux - Brussels, BelgiumSales & MarketingMay 2008 - August 2010 · 2 years and 4 months
• Business Development B2B & B2C • Sales – Marketing and Advertising • Consultant Telecommunications (Mobistar) and Energy (Luminus) • Contact businesses - private individuals by phone in order to solicit sales services • Analyze the strengths and weaknesses of customers • Maintain records of contacts, accounts, and orders • Strategy development and define a business plan • Discern the new opportunities and risks • Explain products or services and prices, and answer questions from customers
College St Joseph - Namur, BelgiumSeptember 2006 - June 2007
I have completed 2 years on 3
Ilon St Jaques - Namur, BelgiumSeptember 1999 - June 2005
FrenchNative or fluent100%
- Business Development
- Team Management