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About me
Motivated and passionate student with proven experience in the hospitality industry looking for an internship of six months.
Experience
3 years and 5 months
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Sustainable coordinator
LUX* Saint Gilles - Saint-Gilles, Reunion
AdministrationMarch 2018 - August 2018 · 7 monthsEnvironmental labels audits Following the energy consumption Organizing events with NGOs
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Guest experience manager assistant / quality
Attitude Hotels - Calebasses, Mauritius
Guest RelationsApril 2017 - September 2017 · 6 monthsAuditing 3 and 4* hotels Identification of the best practices withing the hotel group Implementing a project to improve the guest experience
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Sales and Marketing intern
Attitude hotels - Paris, France
SalesNovember 2016 - March 2017 · 5 monthsPricing Benchmark OT & TA bookings Solving guest complains Creation of commercial presentation
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Consumer experience intern
Attitude - Calebasses, Mauritius
Guest RelationsJune 2016 - October 2016 · 5 months -
Assistant event manager
Terrass'' Hotel - Paris, France
Secretary / Executive AssistantSeptember 2015 - March 2016 · 7 monthsOrganising events as seminars, conferences, shooting ... Quotation, invocing
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Meetings & Events intern
Hotel le nouveau Monde - St-Malo, France
EventJuly 2015 - September 2015 · 3 monthsInvocing, drawing up of quote, group welcoming, setting up of meeting
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Receptionnist
Hotel le Nouveau Monde - St-Malo, France
ReceptionMay 2015 - August 2015 · 4 monthsCheck-in/ check-out, reservation, invoicing, concierge service, luggage service
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Polyvalent agent
Villa Esprit de Famille - St-Malo, France
HousekeepingFebruary 2014 - September 2014 · 8 monthshousekeeper, head housekeeper, stock management, check-in, check-out, breakfast service, reservation
Education
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Master degree - Tourism Management
Université Angers - Angers, France
September 2017 - September 2019 -
Bachelor of tourism and hospitality management
CMH Paris - Centre de Management Hôtelier International - Paris, France
October 2015 - September 2017
Languages
2 languages
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English
Full professional
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Spanish
Professional working
Personal information
Nationalities
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French
Date of birth
November 10th 1995
Driving License
Yes
Skills
8 skills
- Analytical
- Good decision maker
- Good leadership skills
- Good team leader
- Quick adaptability
- self-motivate
- SWOT analysis
- Teamwork
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