Junellen Ann Sanchez

Junellen Ann Sanchez

Front Office Supervisor at Hilton Alexandria Mark Center
Lives in Calabarzon, Philippines
over 6 months ago

Join Hosco and view Junellen Ann's full profile, it's free !

As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

A graduate of BS Travel Management. I have extreme passion with the Hospitality/Tourism Industry and always make sure to provide excellent customer service and exceed guests/customers expectations.


  • Front Office Supervisor

    Hilton Alexandria Mark Center - Alexandria, VA, United States

    Front Office reception
    August 2018 - November 2018 · 4 months

    I take over “Manager on Duty” shifts 4 to 5 times in a week in the Front Office Department. I am responsible for all emergencies that are going on within the property. I am also responsible for addressing and resolving all guests/customer service concerns for all departments aside from the Front Office.

  • Front Office Agent

    Hilton Alexandria Mark Center - Alexandria, VA, United States

    Front Office reception
    November 2017 - July 2018 · 9 months

    Handling phone calls, guest concerns/issues, feedbacks, check-in and check-out and providing information for guests.

  • Reservations Specialist & Customer Service Representative

    Teleperformance - Pasig, Philippines

    Customer Service
    June 2017 - October 2017 · 5 months

    I get phone calls for Hilton hotels worldwide but mainly in the United States. I make hotel reservations for guests, help them with their existing reservations such as modifying and cancellations and we do address customer concerns and issues and resolve it.

  • On-the-Job Training

    Manila International Airport Authori - Metro Manila, Philippines

    Customer Service
    November 2016 - January 2017 · 3 months

    I was assigned under the Terminal/Airport Operations Group by the Manila International Airport Authority

  • Housekeeping Room Attendant

    La Quinta Inn & Suites - Round Rock, TX, United States

    March 2016 - June 2016 · 4 months

    A Work and Travel Program of U.S.A. I am responsible of making sure that the guest will have a clean and nice room for their comfortable stay. I clean guest rooms according to company guidelines and ensured that each room will meet the standards.


  • Tagalog
    Native or fluent
  • English
    Full professional


  • Customer-service
  • Detail oriented
  • Event Management & PLanning
  • Journey System (Hilton Reservation)
  • Leadership
  • OnQ Hilton PMS
  • Reservations Assistance
  • Staff development
  • Team Member Engagement
  • Time management
  • Verbal and written communication
Maine Rosello
Front Office Agent at LeBlanc Hotel and Resort
Metin Lemi Türkeli
F&B and Business Center Agent at Conrad Istanbul
Jumeirah Group
Dubai, United Arab Emirates
London, United Kingdom
Hilton Dubai Al Habtoor City
Dubai, United Arab Emirates
Other members
John Corey Avila
Dubai, United Arab Emirates
Luisito Salamat
Lucban, Philippines
Alexandra Staley
Santa Rosa, Philippines
Bryan Mark Rodriguez
Bacoor, Philippines
Calabarzon, Philippines
View 83034 members